Forum Discussion
BradleyGlover93
Nov 16, 2021Copper Contributor
Azure Virtual Desktop Random Client Disconnects
Hi, Is anyone experiencing random client disconnects in Azure Virtual desktop. We have a deployment in UK South where clients frequently randomly disconnect for no apparent reason and we are ...
KevHal
Mar 16, 2023Iron Contributor
Reason Web Client might be more stable is it uses TCP, the full client will use a combination of TCP/UDP.
What you can try is to turn UDP listener off on the session host and see if it any better.
UDP Shortpath will find the closest router to the session host from the client, it may be going over an Internal VPN where there may be issues with Bandwidth or the internal router isn't geared up for the traffic. We had to turn UDP off for one of our clients. However UDP for the majority of our clients have seen RTT improve.
Web Client does not at this moment in time support UDP, which is why you get different reactions.
Kevin
Richard Swainston
Mar 16, 2023Copper Contributor
Thanks for the advice above!.