Forum Discussion

bodulaja's avatar
bodulaja
Copper Contributor
Jan 27, 2023

AVD host crashes when a user logs on

I have a weird situation here. My AVD host crashes when one particular user logs on. Hosts are Windows 10 22H2 Multi-Session with M365 FSLogix version: 2.9.8171.14983 All windows update patches in...
bodulaja's avatar
bodulaja
Copper Contributor

Just found out Fslogix was out of date. Updated now to the latest version. Will try and simulate the crash again to see if the update has helped.

In the meantime,  Microsoft has gotten back to me saying it seems to be a FsLogix issue and a fix might be available mid-February.

HarryPas's avatar
HarryPas
Copper Contributor
Jan 30, 2023
Hi Paul,

Thanks for the update. We are also pulling our hairs out! PLease update once you have had a chance to test!

Thanks again!
  • PaulStirling's avatar
    PaulStirling
    Brass Contributor
    Jan 30, 2023
    to confirm we are running FsLogix 2.9.8228.50276 and have been for quite some months. This issue has really only popped up last 2 weeks. Will advise if I hear any more from Microsoft. I'm feeding back each time with logs and screenshots etc
    • HarryPas's avatar
      HarryPas
      Copper Contributor
      Jan 31, 2023
      Hi Paul,

      Since just upgrading the FSLogix agent, has the system been stable for the last couple of days?

      • bodulaja's avatar
        bodulaja
        Copper Contributor
        Jan 31, 2023
        Unfortunately, upgrading FSLogix to version 2.9.8361.52326 did not make a difference. The user just crashed a host with 7 other users already logged on.
        AVD agent is already on the latest version 1.0.5739.9000/1.0.5739.9800.
        Really don't know what to do next now.

Resources