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andersidahl's avatar
andersidahl
Brass Contributor
May 28, 2019

Application won't reopen once minimized

Hi,   I've got an application here which when minimized won't open again. Its only for this one application. ' Once minimized, it shows the Window when hovering over the application, but it t...
andersidahl's avatar
andersidahl
Brass Contributor
Jun 03, 2019
Hi Pieter, and thanks for your reply!

The operating system is Windows Server 2016 and is running on Azure. The application is called SuperOffice 8,4. I don't know if the installation is available, but I would be glad to check this instance with you if possible.
PieterWigleven's avatar
PieterWigleven
Icon for Microsoft rankMicrosoft
Jun 03, 2019
I've searched for the installer but couldn't find any. I'd recommend to check if this issue reproduces on Windows 10 and/or contact the vendor as it's very likely to be an issue with the application. Let us know how we can help. Thanks!
  • andersidahl's avatar
    andersidahl
    Brass Contributor
    Jun 04, 2019
    Thanks for the reply!

    This hasn't been an issue with same setups with the same application with regular RDS.
    Could you give us some troubleshooting tips?
    • PieterWigleven's avatar
      PieterWigleven
      Icon for Microsoft rankMicrosoft
      Jun 04, 2019
      The underlying platform (2016) is the same in RDS and WVD, it should act the same. Can you try launching the application in a different compatibility mode? Go to the properties of the executable, choose the compatibility tab and specify a different OS.
      • andersidahl's avatar
        andersidahl
        Brass Contributor
        Jun 05, 2019

        Hi, thanks for reply!

         

        As I wrote in the initial request, we have already tried that.

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