Dec 20 2019 09:06 AM
Dec 20 2019 09:06 AM
We have completed the rollout of additional WVD service instances to the following Azure geographies: Australia, Asia Pacific, India, and Brazil. Users near or in these goes should see reduced connection latencies.
You can check preliminary latency results using our experience estimator - https://azure.microsoft.com/en-us/services/virtual-desktop/assessment/.
Dec 23 2019 10:59 AM
Dec 27 2019 11:27 AM
@janakiramn : We've received similar comments, so let me check back in with our team to see if this is a known issue.
Dec 29 2019 04:22 PM
@janakiramnsame experience here with the Experience Estimator (for Australia)
Dec 30 2019 08:19 AM
@Ian Pickering : Thanks for the observation. I've forwarded this along to the team to investigate.
Jan 13 2020 10:05 AM
@christianmontoya : As an update, we've identified the issue for the Experience Estimator and rolling out a fix. Will confirm when it should be live for everyone.
Jan 29 2020 09:04 AM
Feb 03 2020 08:14 AM
@christianmontoya Hi - just need to confirm if we have a region IN China for WVD? I have a customer with locations in China that require this service to be delivered from within China, not a region outside of China. Thanks!
Feb 03 2020 11:13 AM
@Dale_Noleroth : No, we do not have service instances in the Azure geography of China. To clarify, even with service instances in China, service metadata is still stored in the U.S. today.
At the moment, it looks like the nearest geography to China that has service instances is Asia Pacific, which contains the East Asia and Southeast Asia regions.
Feb 24 2020 10:25 PM
Does Asia Pacific cover Southeast Asia or East Asia?
We have users in these regions and the Windows Virtual Desktop Experience Estimator is telling them that the India regions have the least latency.
I have also tested from Hong Kong, and it points me to Australia as the region with the least latency.
This seems to indicate there are no gateways in Southeast Asia or East Asia.
So was the "Asia Pacific" announcement incorrect?
Feb 25 2020 09:02 AM
@jmh_7 : Asia Pacific covers both Southeast Asia and East Asia, and we do have gateways in these regions.
One thing we've seen across other customers is that since we are based on Azure Traffic Manager right now, the routing is purely dependent on the DNS servers and where they are, as they report the public IP to the load balancer on connection (and the Experience Estimator). Could this also be a factor in your environment?
Feb 25 2020 07:19 PM
I completely missed the fact I was using Australian DNS servers.
I heard that Azure Front Door will fix this kind of issue soon. Is this correct?
Feb 26 2020 08:57 AM
@jmh_7 : Correct, Azure Front Door is expected to fix this behavior. We are investigating this.