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Resolution Not Changing on External Monitor

Resolution Not Changing on External Monitor
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 Sep 27 2022
2 Comments (2 New)
Closed

Hi,

My Azure Virtual Desktop is not changing resolution when I am changing from my laptop to external monitor. 

It is sticking to the resolution of the laptop/monitor in which it was first opened.

Only way to change resolution is the logoff and restart the AVD in the laptop or external monitor.

Ideally I believe it should change the resolution automatically.

OS: macOS Monterey

AVD Version: 10.7.9(latest one in the store on 27/09/2022)

 

Can you let me know whether i need to make any changes for AVD to change the resolution automatically.

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tmariscal
Microsoft
‎Jul 30 2024 04:31 PM
‎Jul 30 2024 04:31 PM

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

tmariscal
Microsoft
‎Jul 30 2024 04:40 PM
‎Jul 30 2024 04:40 PM
Status changed to: Closed
 
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