agocke's avatar
agocke
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Nov 17, 2022
Status:
Closed

Remote Desktop on Mac fails with error code 0x10b

I've used Remote Desktop on Mac regularly to connect to a domain-joined Win11 machine in my house. Just recently, it's stopped working. This happened on two macs, and it had the same suspicious start.

 

I tried to connect normally. Then, in the middle of setting up the connection, I killed the connection for some reason. Then, when attempting to connect again, RD always produces one of two errors:

 

1. It sits on the 'configuring remote PC' dialog for a while, then eventually fails with error code 0x204.

2. It actually succeeds in connecting, but it opens up a black screen. The desktop never loads, and the connection eventually fails with error code 0x10b.

 

Notably, I only see this issue with the one domain-joined Win11 machine. A separate Win10 machine I have doesn't exhibit this behavior.

10 Comments

  • alex1550's avatar
    alex1550
    Copper Contributor

    Hi, I have the exact same issue. Works fine when on fast wifi. But when i use slower connection (personal hotspot on my phone) i get the same error. Rebooting fixes it temporary.

  • MarkN560's avatar
    MarkN560
    Copper Contributor

    Let me get this straight... You have 6 people tell you about a problem.  Nobody from Microsoft responds for almost 2 years after the issue is opened.  When Microsoft does, you advice is:  Follow our "troubleshooting options in the documentation"... which I find a bit insulting as I'm certainly going to do that before taking the time to draft a post to ask for help.

     

    Really, it's no wonder so many people don't trust Microsoft.  You're not supporting your users.

  • We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

     

    We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

  • DeMaddin's avatar
    DeMaddin
    Copper Contributor

    Same issue here. Same behaviour, after reboot 1st time connection works, any subsequent attempt to connect fails with the "Error code: 0x10b"

     

  • I'm having this same problem as well.  

    MacOS = Ventura 13.2

    Microsoft Remote Desktop = 10.8.1 (2048)

    I'm trying to connect to a Windows Server 2022 that's setup as a Domain Controller

    I'd love some guidance as to the problem.

  • tech12341212's avatar
    tech12341212
    Copper Contributor

    IonCaza Did you ever figure your situation out? I am currently facing the exact same issue. Only notable difference is slow connection speed from the Mac user. 

     

  • IonCaza's avatar
    IonCaza
    Copper Contributor

    I'm experiencing the exact same thing. Did you ever figure this out? Domain joined Win 11... connecting from a Mac via MS Remote Desktop client. Also, I feel like after a restart, it connects just fine the first time around - the second time, it fails to connect with 0x10b with the exact symptoms you're describing...