Problem with Microsoft Remote Desktop app on MAC
Hello,
After updating to the latest version, we have a problem connecting to the RDP server. All the time we get this message:
0x3707
An authentication error has occured, possibly because NTLM authentication was blocked on the remote computer
Could you please help us how to fix it? We tried another app and it worked fine.
Thanks.
Best regards,
Jan Drastik
18 Comments
- dtheodoroCopper Contributor
I'm using 10.9.9 and start to unable to connect to any host after this last update (23/07/2024). Trying Beta 10.9.6 and it is the only working right now.
- kshafferCopper Contributor
Hey folks - I am still seeing this issue using 10.9.8, and the 10.9.9 beta. 10.9.6 works fine. I am connecting to a windows server with NTLM denied locally. UPN works fine on 10.9.6 but using any newer client I get the error posted at the beginning of this case.
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - gietal
Microsoft
thanks for the confirmation. 10.9.8 (2217) will be available in appstore soon
- markatroidCopper Contributor
The beta client 10.9.8 (2217) fixed the problem for me.
- gietal
Microsoft
mamoreau Jan_Drastik could you please try the latest macOS beta client version 10.9.8 (2217) from aka.ms/rdmacbeta
- gietal
Microsoft
thanks for reporting the issue. we are working on a fix
- mamoreauIron Contributor
A colleague just hit the same problem, downgrading from 10.9.7 to 10.9.6 fixed it. This is when connecting to a hybrid-joined Windows machine. I'm not sure what changed with 10.9.7, but there's a regression
- VOIDstationCopper Contributor
wget https://officecdnmac.microsoft.com/pr/C1297A47-86C4-4C1F-97FA-950631F94777/MacAutoupdate/Microsoft_Remote_Desktop_10.9.6_installer.pkgIt will dowload the 10.9.6 version. Worked for me.
I changed the link redirect from https://go.microsoft.com/fwlink/?linkid=868963 .
Looked at it with curl -I and chnged it to .6 - adelgado777Copper Contributor
https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac