cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

No able to access Windows Workspace, disabled OTP Prompt

No able to access Windows Workspace, disabled OTP Prompt
0

Upvotes

Upvote
 Dec 26 2023
2 Comments (2 New)
Closed

Hi,

 

I am NOT able to connect the Windows workspace, but the same machine is connecting fine in a Windows machine Remote Desktop. But in Mac mini when I try the same, the popup that accepts the OTP is disabled. Am I missing something here, please help me

 

 

Screenshot 2023-12-26 at 14.39.28.png

 

Regards

Pani

Comment
Comments
nicholaschang
Copper Contributor
‎Dec 26 2023 04:12 PM
‎Dec 26 2023 04:12 PM

It sounds like you're having trouble connecting to a Windows workspace from your Mac mini using a remote desktop client. Here are a few things you could try:

 

  • Check Remote Desktop Settings on Windows**: Ensure that the Windows machine is set up to allow remote connections. You can check this in the System Properties > Remote tab on the Windows machine.

 

  • Firewall Settings**: Ensure that the firewall settings on both the Windows machine and the Mac mini are not blocking the Remote Desktop connection

 

  • OTP Popup Disabled**: If the OTP popup is disabled, it might be a software issue. Try restarting the Remote Desktop client or your Mac mini.

 

tmariscal
Microsoft
‎Sep 11 2024 10:30 AM
‎Sep 11 2024 10:30 AM
Status changed to: Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

Similar Ideas
No similar ideas