Microsoft RD client

Microsoft RD client
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 Jun 28 2023
1 Comments (1 New)
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Hello, please help. 

I have downloaded RD client on my iOS device. 
i am entering the correct IP and user for the vps i am trying to access. 

it only connects when both my phone and my computer that the vps is also on are connected to the same network. 
when I’m my phone is not connected to the same network but just normal phone data it will not connect. 
why is this and how can we fix this? 

 

regards 

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Microsoft
Status changed to: Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.