Mac OS Remote Desktop Client freezes on interaction with Slack

[John_Spencer]

We will investigate this issue and keep you updated.

Thanks

[Nexarian]

Cool! I'm a developer with XRDP. Feel free to contact me directly at cmp@pitstick.net for more information. I also have been testing XRDP with Microsoft Clients and have other bugs you might be interested in!

[uncircle]

Hey, any progress on this? I have absolutely the same issue, but not M1 and BigSur 11.6

[excelnewb625]

I've consistently had this issue for well over a year. Big Sur, RD 10.7.4

Most often happens when I Cmd-Tab from my RD session directly to Slack, but this isn't always the trigger. Quitting RD frees up Slack again. The opposite is not true.

[davidelliott]

I'm having exactly the same issue with Slack causing Microsoft Remote Desktop to freeze or vice versa. I'm using the latest OS version of Monterey (12.3.1) and the latest version of Microsoft Remote Desktop (10.7.6) and they just won't work together. It's making life really difficult, as I'm working with Ixiasoft through MRD all day, and trying to keep in contact with colleagues in Slack. Restarting both apps 10-15 times a day is ridiculous. 

[Nexarian]

@davidelliott It's a poor workaround, but if you disable the clipboard on your remote connection, this crash doesn't happen. So what I do is if I REALLY need the clipboard I recognize I'm rolling the dice, but I do so with eyes open.

Otherwise, I generally try to keep it disabled.

[davidelliott]

Thanks Nexarian. I wasn't able to find any option to disable the clipboard in Microsoft Remote Desktop. I unchecked the copy-paste option (maybe that's what you meant), but unfortunately, that's had no effect on the instability - both apps crashed again today.

[Nexarian]

@davidelliott This is what I mean.

[davidelliott]

@Nexarian Many thanks for taking the time to point this out. I've deselected the option - let's see if it helps to avoid the crashes. Thanks again.

[davidelliott]

Thanks @Nexarian - the workaround worked!

[DannyZhu]

+1, I have met same issue as well. It's a terrible experience as I have to force quit Slack/Remote desktop, and hesitate to restart of them. 

[davidelliott]

I have the clipboard deselected now, which is not exactly convenient, but it seemed to fix the problem. Unfortunately, the crashes started again today. It always requires a force-quit of both apps, which is frustrating. However, I found that avoiding going directly from Remote Desktop to Slack, and instead clicking on another application between, can help to avoid crashes.

[mennoyarado]

I have this issue multiple times a day, please look into this 🙂

[JohnChm]

Same issue here. Locking up so frequently that Microsoft RD is almost unusable. 

[fixthisbugyoulazyasses]

PLEASE FIX THIS. REMOTE DESKTOP IS UNUSABLE AND PEOPLE HAVE BEEN COMPLAINING FOR YEARS.

[martinkubu]

I have the same issue for two years now.

Can't use remote desktop and slack at the same time, but for my work I need both. Extremely frustrating.

Fascinating that developers know about this issue for more than 3 years and the issue is still here.

Macbook M1 Pro, macOS Sonoma 14.6 (23G80)

Microsoft Remote Desktop Version 10.9.9 (2257)

Slack Version 4.39.95