Final Update: Monday, 17 August 2020 21:48 UTC
We've confirmed that all systems are back to normal with no customer impact as of 8/17, 20:51 UTC. Our logs show the incident started on 8/11, 10:27 UTC and that during the 6 days 10 hours 24 minutes that it took to resolve the issue, new subscriptions or customers registering Application Insights to their subscription experienced their request to register their subscription with Microsoft.Insights resource provider not completing within the expected time period. This would result in that subscription being unable to utilize Application Insights.
-Jeff
We've confirmed that all systems are back to normal with no customer impact as of 8/17, 20:51 UTC. Our logs show the incident started on 8/11, 10:27 UTC and that during the 6 days 10 hours 24 minutes that it took to resolve the issue, new subscriptions or customers registering Application Insights to their subscription experienced their request to register their subscription with Microsoft.Insights resource provider not completing within the expected time period. This would result in that subscription being unable to utilize Application Insights.
- Root Cause: The failure was due to bug introduced in a recent deployment.
- Incident Timeline: 6 days 10 hours 24 minutes - 8/11, 10:27 UTC through 8/17, 20:51 UTC
-Jeff
Update: Monday, 17 August 2020 20:31 UTC
Root cause has been isolated to a bug introduced in a recent deployment which is impacting the ability of ARM to register a subscription with Microsoft.Insights provider. To address this issue we are reverting the changes across all regions.
Root cause has been isolated to a bug introduced in a recent deployment which is impacting the ability of ARM to register a subscription with Microsoft.Insights provider. To address this issue we are reverting the changes across all regions.
- Work Around: None
- Next Update: Before 08/17 23:00 UTC
Initial Update: Monday, 17 August 2020 18:28 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience the request getting stuck when attempting to register with the Microsoft.Insights resource provider.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience the request getting stuck when attempting to register with the Microsoft.Insights resource provider.
- Work Around: None
- Next Update: Before 08/17 20:30 UTC
-Jeff
Updated Aug 17, 2020
Version 3.0