Final Update: Saturday, 28 November 2020 15:29 UTC
We've confirmed that all systems are back to normal with no customer impact as of 11/28, 14:07 UTC. Our logs show the incident started on 11/27, 22:00 UTC and that during the 14 hours and 07 minutes that it took to resolve the issue some customers may have experienced delayed or missed Log Search Alerts, Latency and Data Loss in South Africa North region.
- Root Cause: The issue was due to power outage in South Africa North region data centers.
- Incident Timeline: 14 Hours & 07 minutes - 11/27, 22:00 UTC through 11/28, 14:07 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vyom
Initial Update: Saturday, 28 November 2020 05:02 UTC
We are aware of issues within Application Insights and are actively investigating. Due to power outage in data center, some customers may experience delayed or missed Log Search Alerts, Latency and Data Loss in South Africa North region.
- Work Around: none
- Next Update: Before 11/28 17:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Vyom
