Experiencing Latency and Data Loss issue in Azure Portal for Many Data Types - 04/10 - Resolved

Final Update: Friday, 10 April 2020 16:38 UTC

We've confirmed that all systems are back to normal with no customer impact as of 4/10, 15:29 UTC. Our logs show the incident started on 4/10, 15:01 UTC and that during the 28 minutes that it took to resolve the issue, customers may have experienced data latency and data loss for Application Insights resources in West Europe.

• Root Cause: The failure was due to a back end service that became unhealthy.
• Incident Timeline: 28 minutes - 4/10, 15:01 UTC through 4/10, 15:29 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Ian