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Experiencing intermittent data gap in East US - 10/06 - Resolved

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Azure-Monitor-Team
Silver Contributor
Oct 06, 2020
Final Update: Tuesday, 06 October 2020 21:49 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/06, 21:45 UTC. Our logs show the incident started on 10/06, 18:45 UTC and that during the 3 hours that it took to resolve the issue some of customers experienced in East US may experience intermittent data gap and incorrect metric alert activation.
  • Root Cause: The failure was due to one of dependent service .
  • Incident Timeline: 3 Hours & 0 minutes - 10/06, 18:45 UTC through 10/06, 21:45 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Subhash

Initial Update: Tuesday, 06 October 2020 19:55 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers in East US may experience intermittent data gap and incorrect metric alert activation starting 18:45 UTC.
  • Work Around: NA
  • Next Update: Before 10/07 00:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Subhash

Updated Oct 06, 2020
Version 4.0
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