Final Update: Thursday, 25 February 2021 13:09 UTC
We've confirmed that all systems are back to normal with no customer impact as of 02/25, 12:51 UTC. Our logs show the incident started on 02/25, 11:51 UTC and that during the 1 Hour that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in Canada Central region.
Root Cause: The failure was due to issue in one of our dependent service.
Incident Timeline: 1 Hour 0 Minutes - 02/25, 11:51 UTC through 02/25, 12:51 UTC.
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
Initial Update: Thursday, 25 February 2021 12:47 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience intermittent data gaps and incorrect alert activation in Canada Central region.
Work Around: None.
Next Update: Before 02/25 17:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience. -Vamshi