Final Update: Thursday, 25 February 2021 13:09 UTC
We've confirmed that all systems are back to normal with no customer impact as of 02/25, 12:51 UTC. Our logs show the incident started on 02/25, 11:51 UTC and that during the 1 Hour that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in Canada Central region.
-Vamshi
We've confirmed that all systems are back to normal with no customer impact as of 02/25, 12:51 UTC. Our logs show the incident started on 02/25, 11:51 UTC and that during the 1 Hour that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in Canada Central region.
- Root Cause: The failure was due to issue in one of our dependent service.
- Incident Timeline: 1 Hour 0 Minutes - 02/25, 11:51 UTC through 02/25, 12:51 UTC.
-Vamshi
Initial Update: Thursday, 25 February 2021 12:47 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience intermittent data gaps and incorrect alert activation in Canada Central region.
We are aware of issues within Application Insights and are actively investigating. Some customers may experience intermittent data gaps and incorrect alert activation in Canada Central region.
- Work Around: None.
- Next Update: Before 02/25 17:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Vamshi
-Vamshi
Updated Feb 25, 2021
Version 3.0