Final Update: Tuesday, 16 February 2021 21:34 UTC
We've confirmed that all systems are back to normal with no customer impact as of 02/16, 21:30 UTC. Our logs show the incident started on 02/16, 20:17 UTC and that during the 1 hour and 13 minutes that it took to resolve the issue customers experienced in the West US 2 Region with workspace-enabled Application Insights resources experienced intermittent data gaps as well as possible misfiring of alerts based on resulting data gaps or latencies.
We've confirmed that all systems are back to normal with no customer impact as of 02/16, 21:30 UTC. Our logs show the incident started on 02/16, 20:17 UTC and that during the 1 hour and 13 minutes that it took to resolve the issue customers experienced in the West US 2 Region with workspace-enabled Application Insights resources experienced intermittent data gaps as well as possible misfiring of alerts based on resulting data gaps or latencies.
- Root Cause: The failure was due to an ingestion backend resource that was in a bad state due to cached data.
- Incident Timeline: 1 Hours & 13 minutes - 02/16, 20:17 UTC through 02/16, 21:30 UTC
-Jeff
Initial Update: Tuesday, 16 February 2021 21:22 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers in West US 2 may experience delayed or missed Log Search Alerts and Data Gaps.
-Jeff
We are aware of issues within Application Insights and are actively investigating. Some customers in West US 2 may experience delayed or missed Log Search Alerts and Data Gaps.
- Work Around: None
- Next Update: Before 02/16 22:30 UTC
-Jeff
Updated Feb 16, 2021
Version 2.0