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Experiencing Data Access issue in Azure Portal for Many Data Types - 04/20 - Resolved

Azure-Monitor-Team's avatar
Azure-Monitor-Team
Former Employee
Apr 20, 2019
Final Update: Saturday, 20 April 2019 16:55 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/20, 15:55 UTC. Our logs show the incident started on 04/20, 13:30 UTC and that during the 2 hour and 25 minutes that it took to resolve the issue some customers in West Europe region would have experienced intermittent query failures and issues in accessing their data on the Azure portal.
  • Root Cause: The failure was due to an issue with one of our backend services.
  • Incident Timeline: 2 Hour & 25 minutes - 04/20, 13:30 UTC through 04/20, 15:55 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Anmol
Published Apr 20, 2019
Version 1.0
application insights

3 Comments

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  • Muppet's avatar
    Muppet
    Copper Contributor
    Apr 25, 2019

    And for us. Ajax calls from the page are erroring with "IDX10503: Signature validation failed". I've tried all the usual things clearing cookies, restarting browser, logging out and back in etc..

  • ts-evt's avatar
    ts-evt
    Copper Contributor
    Apr 25, 2019

    App Insights live metrics stream just stopped working for us.

     

    The message: 

    Data is temporarily inaccessible. The updates on our status are posted here http://aka.ms/aistatus

     

  • asialipi21's avatar
    asialipi21
    Copper Contributor
    Apr 21, 2019

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