Blog Post

Azure Communication Services Blog
4 MIN READ

Let’s talk about the impact of virtual care at HIMSS23 in Chicago

ReginaLiang's avatar
ReginaLiang
Icon for Microsoft rankMicrosoft
Apr 14, 2023

As we head into HIMSS next week, virtual care will be a hot topic as telehealth remains a preferred strategy for improving patient access post-COVID. This is especially important when we think about The Value of Human Connection. Talking to patients requires deep trust in your brand and medical practice. Virtual appointments are not exclusive to the delivery of medical care – adoption accelerated across customer support to help troubleshoot medical device failure, billing inquiries, and non-clinical operations.

 

Azure Communication Services enables leading companies, namely Teladoc and Memorial Sloan Kettering, to build robust telehealth programs serving thousands of remote patients every day. As a result of these customer engagements, we have summarized three major observations below: interoperability at the platform layer, patient adherence to telehealth, and patient no-shows. These learnings over time revealed several challenges in implementation of virtual appointments and how we remediate those challenges.

 

Provider Platform Consolidation

The pandemic, coupled with already rising healthcare costs and physician shortages1, forced providers to adapt quickly and provide safer channels to practice care. Even before telehealth was considered mainstream, providers were hungry for solutions to communicate with patients. This flooded the hospital with multiple communication platforms across different service lines and geographies, some even non-compliant. This created a difficult situation for providers, and patients were on the receiving end of the confusion. Providers sought the ability to integrate communications into a common platform.

 

Platforms that can be directly built into the patient front door, like those offered by Azure Communication Services, provide a seamless experience for patients. This includes the ability to integrate with the EHR (e.g., EPIC and Cerner), Nuance, Microsoft Teams, and the provider portal. Where 96% of hospitals have adopted a certified-EHR2, the highly interoperable nature of our APIs allows providers to access medical records and leverage existing EHR scheduling software. Hospitals can consolidate virtual appointments into Azure Communication Services and avoid using multiple vendors to serve patients.

 

 

Patient adherence (switch to telehealth)

Patient adherence to virtual appointments presents another challenge, and confusing-to-use platforms further discourage patients from using telehealth. This is particularly true for first-time users where a seamless introductory experience helps to improve patient adherence. Patients have questions about functionality, troubleshooting, and more: Why did my mic or video turn off? How do I hang up a call? Can I blur or hide my background? How do I navigate between the patient app and web browser?

 

To reduce patient confusion, building intuitive experiences is key. Azure Communication Services' UI Library and call readiness tools provide visual cues (e.g., user facing diagnostics) to guide patients through their virtual care journey. Most people are visual learners, and it certainly helps to design beautiful experiences that delight patients and drive stickiness to your healthcare platform.

 

Patient adherence (no-shows)

In the hospital where every minute counts, patient no-shows pose a longstanding issue for providers. Patient forgetfulness about the appointment and miscommunication are leading causes for no-shows.3 No-shows also hinder telehealth uptake, leading to mismatched resource allocation and poor provider productivity. A study of an outpatient endoscopy center revealed that 18% of scheduled appointments resulted in no-shows4 and quantified the benefits of communication interventions:

 

 “Several interventions offer providers the ability to lower no-show rates. These include telephone reminders, SMS (Short Message Service), and pre-assessment appointments. These no-show intervention strategies have been reported to produce relative reductions in the no-show rate of 75%, 39%, and 35%, respectively.4

 

Azure Communication Services provides automated reminders to reduce no-shows and maximize time spent with patients, while ensuring operational efficiency for providers. For instance, many virtual care providers automate notifications with PSTN, SMS, and Email, with a first reminder sent three days prior and another sent just minutes before an appointment. More to come in a future blog.

 

Azure Communication Services at HIMSS

At HIMSS next week, I look forward to seeing fellow colleagues from Microsoft Teams, Cassandra Jackson and Hayley Farmer, present on Virtual Appointments for frontline workers at the Microsoft booth (#1201). I will also be tuning into the following sessions: “The Physician-Patient Relationship, Virtualized” with Siemens Healthineers, “Closing the Gap to Goal for Transformational Integrated Virtual Care” with Teladoc, and “Understanding the Full Potential of Generative AI for Healthcare”, with Microsoft’s Global CMO, Dr. David Rhew. As for me, I will be spending time with Tata Consultancy Services to meet with customers on the exhibition floor. Stop by to say hello!

 

 

 

References

  1. Zhao X, Bhattacharjee S, Innes KE, LeMasters TJ, Dwibedi N, Sambamoorthi U. The impact of telemental health use on healthcare costs among commercially insured adults with mental health conditions. Curr Med Res Opin. 2020 Sep;36(9):1541-1548. doi: 10.1080/03007995.2020.1790345. Epub 2020 Aug 7. PMID: 32609549; PMCID: PMC7535072.
  2. National Trends in Hospital and Physician Adoption of Electronic Health Records | HealthIT.gov. (n.d.). Www.healthit.gov. https://www.healthit.gov/data/quickstats/national-trends-hospital-and-physician-adoption-electronic-health-records
  3. Marbouh D, Khaleel I, Al Shanqiti K, Al Tamimi M, Simsekler MCE, Ellahham S, Alibazoglu D, Alibazoglu H. Evaluating the Impact of Patient No-Shows on Service Quality. Risk Manag Healthc Policy. 2020 Jun 4;13:509-517. doi: 10.2147/RMHP.S232114. PMID: 32581613; PMCID: PMC7280239.
  4. Berg BP, Murr M, Chermak D, Woodall J, Pignone M, Sandler RS, Denton BT. Estimating the cost of no-shows and evaluating the effects of mitigation strategies. Med Decis Making. 2013 Nov;33(8):976-85. doi: 10.1177/0272989X13478194. Epub 2013 Mar 20. PMID: 23515215; PMCID: PMC4153419.

 

Updated May 03, 2023
Version 15.0
No CommentsBe the first to comment
"}},"componentScriptGroups({\"componentId\":\"custom.widget.Social_Sharing\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"component({\"componentId\":\"custom.widget.MicrosoftFooter\"})":{"__typename":"Component","render({\"context\":{\"component\":{\"entities\":[],\"props\":{}},\"page\":{\"entities\":[\"board:AzureCommunicationServicesBlog\",\"message:3796461\"],\"name\":\"BlogMessagePage\",\"props\":{},\"url\":\"https://techcommunity.microsoft.com/blog/azurecommunicationservicesblog/let%e2%80%99s-talk-about-the-impact-of-virtual-care-at-himss23-in-chicago/3796461\"}}})":{"__typename":"ComponentRenderResult","html":""}},"componentScriptGroups({\"componentId\":\"custom.widget.MicrosoftFooter\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/QueryHandler\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCoverImage\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCoverImage-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeTitle\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTimeToRead\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRevision\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRevision-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageAuthorBio\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserRegistrationDate\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserRegistrationDate-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743095130000"}],"cachedText({\"lastModified\":\"1743095130000\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeIcon\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743095130000"}]},"CachedAsset:pages-1743150526968":{"__typename":"CachedAsset","id":"pages-1743150526968","value":[{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"UserBlogPermissions.Page","type":"COMMUNITY","urlPath":"/c/user-blog-permissions/page","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"AllEvents","type":"CUSTOM","urlPath":"/Events","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"CommunityHub.Page","type":"CUSTOM","urlPath":"/Directory","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1730819800000,"localOverride":null,"page":{"id":"AllBlogs.Page","type":"CUSTOM","urlPath":"/blogs","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1743150526968,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Deleted","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"false","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MMM dd yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"Category:category:Azure":{"__typename":"Category","id":"category:Azure","entityType":"CATEGORY","displayId":"Azure","nodeType":"category","depth":3,"title":"Azure","shortTitle":"Azure","parent":{"__ref":"Category:category:products-services"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Category:category:communities":{"__typename":"Category","id":"category:communities","displayId":"communities","nodeType":"category","depth":1,"parent":{"__ref":"Category:category:top"},"title":"Communities","entityType":"CATEGORY","shortTitle":"Communities"},"Category:category:products-services":{"__typename":"Category","id":"category:products-services","displayId":"products-services","nodeType":"category","depth":2,"parent":{"__ref":"Category:category:communities"},"title":"Products","entityType":"CATEGORY","shortTitle":"Products"},"Blog:board:AzureCommunicationServicesBlog":{"__typename":"Blog","id":"board:AzureCommunicationServicesBlog","entityType":"BLOG","displayId":"AzureCommunicationServicesBlog","nodeType":"board","depth":4,"conversationStyle":"BLOG","title":"Azure Communication Services Blog","description":"","avatar":null,"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:Azure"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:gxcuf89792"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:communities"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:products-services"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:Azure"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":false,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}}},"shortTitle":"Azure Communication Services Blog","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"REVERSE_PUBLISH_TIME","repliesFormat":"threaded"},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":true,"tagType":"PRESET_ONLY"},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/cmstNC05WEo0blc\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/cmstNC05WEo0blc","height":512,"width":512,"mimeType":"image/png"},"Rank:rank:4":{"__typename":"Rank","id":"rank:4","position":6,"name":"Microsoft","color":"333333","icon":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/cmstNC05WEo0blc\"}"},"rankStyle":"OUTLINE"},"User:user:1443170":{"__typename":"User","id":"user:1443170","uid":1443170,"login":"ReginaLiang","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/dS0xNDQzMTcwLTQzOTExMGk2MDNEODlERkFEMTZBMENE"},"rank":{"__ref":"Rank:rank:4"},"email":"","messagesCount":7,"biography":null,"topicsCount":7,"kudosReceivedCount":6,"kudosGivenCount":7,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-07-01T14:13:06.155-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"BlogTopicMessage:message:3796461":{"__typename":"BlogTopicMessage","uid":3796461,"subject":"Let’s talk about the impact of virtual care at HIMSS23 in Chicago","id":"message:3796461","revisionNum":23,"repliesCount":0,"author":{"__ref":"User:user:1443170"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:AzureCommunicationServicesBlog"},"conversation":{"__ref":"Conversation:conversation:3796461"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false},"shortScheduledTimezone":null},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:3796461"},"teaser":"

\n

As we head into HIMSS next week, virtual care will be a hot topic as telehealth remains a preferred strategy for improving patient access post-COVID. This is especially important when we think about The Value of Human Connection. Talking to patients requires deep trust in your brand and medical practice.

","body":"

As we head into HIMSS next week, virtual care will be a hot topic as telehealth remains a preferred strategy for improving patient access post-COVID. This is especially important when we think about The Value of Human Connection. Talking to patients requires deep trust in your brand and medical practice. Virtual appointments are not exclusive to the delivery of medical care – adoption accelerated across customer support to help troubleshoot medical device failure, billing inquiries, and non-clinical operations.

\n

 

\n

Azure Communication Services enables leading companies, namely Teladoc and Memorial Sloan Kettering, to build robust telehealth programs serving thousands of remote patients every day. As a result of these customer engagements, we have summarized three major observations below: interoperability at the platform layer, patient adherence to telehealth, and patient no-shows. These learnings over time revealed several challenges in implementation of virtual appointments and how we remediate those challenges.

\n

 

\n

Provider Platform Consolidation

\n

The pandemic, coupled with already rising healthcare costs and physician shortages1, forced providers to adapt quickly and provide safer channels to practice care. Even before telehealth was considered mainstream, providers were hungry for solutions to communicate with patients. This flooded the hospital with multiple communication platforms across different service lines and geographies, some even non-compliant. This created a difficult situation for providers, and patients were on the receiving end of the confusion. Providers sought the ability to integrate communications into a common platform.

\n

 

\n

Platforms that can be directly built into the patient front door, like those offered by Azure Communication Services, provide a seamless experience for patients. This includes the ability to integrate with the EHR (e.g., EPIC and Cerner), Nuance, Microsoft Teams, and the provider portal. Where 96% of hospitals have adopted a certified-EHR2, the highly interoperable nature of our APIs allows providers to access medical records and leverage existing EHR scheduling software. Hospitals can consolidate virtual appointments into Azure Communication Services and avoid using multiple vendors to serve patients.

\n

 

\n

\n

 

\n

Patient adherence (switch to telehealth)

\n

Patient adherence to virtual appointments presents another challenge, and confusing-to-use platforms further discourage patients from using telehealth. This is particularly true for first-time users where a seamless introductory experience helps to improve patient adherence. Patients have questions about functionality, troubleshooting, and more: Why did my mic or video turn off? How do I hang up a call? Can I blur or hide my background? How do I navigate between the patient app and web browser?

\n

 

\n

To reduce patient confusion, building intuitive experiences is key. Azure Communication Services' UI Library and call readiness tools provide visual cues (e.g., user facing diagnostics) to guide patients through their virtual care journey. Most people are visual learners, and it certainly helps to design beautiful experiences that delight patients and drive stickiness to your healthcare platform.

\n

 

\n

Patient adherence (no-shows)

\n

In the hospital where every minute counts, patient no-shows pose a longstanding issue for providers. Patient forgetfulness about the appointment and miscommunication are leading causes for no-shows.3 No-shows also hinder telehealth uptake, leading to mismatched resource allocation and poor provider productivity. A study of an outpatient endoscopy center revealed that 18% of scheduled appointments resulted in no-shows4 and quantified the benefits of communication interventions:

\n

 

\n

 “Several interventions offer providers the ability to lower no-show rates. These include telephone reminders, SMS (Short Message Service), and pre-assessment appointments. These no-show intervention strategies have been reported to produce relative reductions in the no-show rate of 75%, 39%, and 35%, respectively.4

\n

 

\n

Azure Communication Services provides automated reminders to reduce no-shows and maximize time spent with patients, while ensuring operational efficiency for providers. For instance, many virtual care providers automate notifications with PSTN, SMS, and Email, with a first reminder sent three days prior and another sent just minutes before an appointment. More to come in a future blog.

\n

 

\n

Azure Communication Services at HIMSS

\n

At HIMSS next week, I look forward to seeing fellow colleagues from Microsoft Teams, Cassandra Jackson and Hayley Farmer, present on Virtual Appointments for frontline workers at the Microsoft booth (#1201). I will also be tuning into the following sessions: “The Physician-Patient Relationship, Virtualized” with Siemens Healthineers, “Closing the Gap to Goal for Transformational Integrated Virtual Care” with Teladoc, and “Understanding the Full Potential of Generative AI for Healthcare”, with Microsoft’s Global CMO, Dr. David Rhew. As for me, I will be spending time with Tata Consultancy Services to meet with customers on the exhibition floor. Stop by to say hello!

\n

 

\n

 

\n

\n

 

\n

References

\n
    \n
  1. Zhao X, Bhattacharjee S, Innes KE, LeMasters TJ, Dwibedi N, Sambamoorthi U. The impact of telemental health use on healthcare costs among commercially insured adults with mental health conditions. Curr Med Res Opin. 2020 Sep;36(9):1541-1548. doi: 10.1080/03007995.2020.1790345. Epub 2020 Aug 7. PMID: 32609549; PMCID: PMC7535072.
  2. \n
  3. National Trends in Hospital and Physician Adoption of Electronic Health Records | HealthIT.gov. (n.d.). Www.healthit.gov. https://www.healthit.gov/data/quickstats/national-trends-hospital-and-physician-adoption-electronic-health-records
  4. \n
  5. Marbouh D, Khaleel I, Al Shanqiti K, Al Tamimi M, Simsekler MCE, Ellahham S, Alibazoglu D, Alibazoglu H. Evaluating the Impact of Patient No-Shows on Service Quality. Risk Manag Healthc Policy. 2020 Jun 4;13:509-517. doi: 10.2147/RMHP.S232114. PMID: 32581613; PMCID: PMC7280239.
  6. \n
  7. Berg BP, Murr M, Chermak D, Woodall J, Pignone M, Sandler RS, Denton BT. Estimating the cost of no-shows and evaluating the effects of mitigation strategies. Med Decis Making. 2013 Nov;33(8):976-85. doi: 10.1177/0272989X13478194. Epub 2013 Mar 20. PMID: 23515215; PMCID: PMC4153419.
  8. \n
\n

 

\n

","body@stringLength":"11572","rawBody":"

As we head into HIMSS next week, virtual care will be a hot topic as telehealth remains a preferred strategy for improving patient access post-COVID. This is especially important when we think about The Value of Human Connection. Talking to patients requires deep trust in your brand and medical practice. Virtual appointments are not exclusive to the delivery of medical care – adoption accelerated across customer support to help troubleshoot medical device failure, billing inquiries, and non-clinical operations.

\n

 

\n

Azure Communication Services enables leading companies, namely Teladoc and Memorial Sloan Kettering, to build robust telehealth programs serving thousands of remote patients every day. As a result of these customer engagements, we have summarized three major observations below: interoperability at the platform layer, patient adherence to telehealth, and patient no-shows. These learnings over time revealed several challenges in implementation of virtual appointments and how we remediate those challenges.

\n

 

\n

Provider Platform Consolidation

\n

The pandemic, coupled with already rising healthcare costs and physician shortages1, forced providers to adapt quickly and provide safer channels to practice care. Even before telehealth was considered mainstream, providers were hungry for solutions to communicate with patients. This flooded the hospital with multiple communication platforms across different service lines and geographies, some even non-compliant. This created a difficult situation for providers, and patients were on the receiving end of the confusion. Providers sought the ability to integrate communications into a common platform.

\n

 

\n

Platforms that can be directly built into the patient front door, like those offered by Azure Communication Services, provide a seamless experience for patients. This includes the ability to integrate with the EHR (e.g., EPIC and Cerner), Nuance, Microsoft Teams, and the provider portal. Where 96% of hospitals have adopted a certified-EHR2, the highly interoperable nature of our APIs allows providers to access medical records and leverage existing EHR scheduling software. Hospitals can consolidate virtual appointments into Azure Communication Services and avoid using multiple vendors to serve patients.

\n

 

\n

\n

 

\n

Patient adherence (switch to telehealth)

\n

Patient adherence to virtual appointments presents another challenge, and confusing-to-use platforms further discourage patients from using telehealth. This is particularly true for first-time users where a seamless introductory experience helps to improve patient adherence. Patients have questions about functionality, troubleshooting, and more: Why did my mic or video turn off? How do I hang up a call? Can I blur or hide my background? How do I navigate between the patient app and web browser?

\n

 

\n

To reduce patient confusion, building intuitive experiences is key. Azure Communication Services' UI Library and call readiness tools provide visual cues (e.g., user facing diagnostics) to guide patients through their virtual care journey. Most people are visual learners, and it certainly helps to design beautiful experiences that delight patients and drive stickiness to your healthcare platform.

\n

 

\n

Patient adherence (no-shows)

\n

In the hospital where every minute counts, patient no-shows pose a longstanding issue for providers. Patient forgetfulness about the appointment and miscommunication are leading causes for no-shows.3 No-shows also hinder telehealth uptake, leading to mismatched resource allocation and poor provider productivity. A study of an outpatient endoscopy center revealed that 18% of scheduled appointments resulted in no-shows4 and quantified the benefits of communication interventions:

\n

 

\n

 “Several interventions offer providers the ability to lower no-show rates. These include telephone reminders, SMS (Short Message Service), and pre-assessment appointments. These no-show intervention strategies have been reported to produce relative reductions in the no-show rate of 75%, 39%, and 35%, respectively.4

\n

 

\n

Azure Communication Services provides automated reminders to reduce no-shows and maximize time spent with patients, while ensuring operational efficiency for providers. For instance, many virtual care providers automate notifications with PSTN, SMS, and Email, with a first reminder sent three days prior and another sent just minutes before an appointment. More to come in a future blog.

\n

 

\n

Azure Communication Services at HIMSS

\n

At HIMSS next week, I look forward to seeing fellow colleagues from Microsoft Teams, Cassandra Jackson and Hayley Farmer, present on Virtual Appointments for frontline workers at the Microsoft booth (#1201). I will also be tuning into the following sessions: “The Physician-Patient Relationship, Virtualized” with Siemens Healthineers, “Closing the Gap to Goal for Transformational Integrated Virtual Care” with Teladoc, and “Understanding the Full Potential of Generative AI for Healthcare”, with Microsoft’s Global CMO, Dr. David Rhew. As for me, I will be spending time with Tata Consultancy Services to meet with customers on the exhibition floor. Stop by to say hello!

\n

 

\n

 

\n

\n

 

\n

References

\n
    \n
  1. Zhao X, Bhattacharjee S, Innes KE, LeMasters TJ, Dwibedi N, Sambamoorthi U. The impact of telemental health use on healthcare costs among commercially insured adults with mental health conditions. Curr Med Res Opin. 2020 Sep;36(9):1541-1548. doi: 10.1080/03007995.2020.1790345. Epub 2020 Aug 7. PMID: 32609549; PMCID: PMC7535072.
  2. \n
  3. National Trends in Hospital and Physician Adoption of Electronic Health Records | HealthIT.gov. (n.d.). Www.healthit.gov. https://www.healthit.gov/data/quickstats/national-trends-hospital-and-physician-adoption-electronic-health-records
  4. \n
  5. Marbouh D, Khaleel I, Al Shanqiti K, Al Tamimi M, Simsekler MCE, Ellahham S, Alibazoglu D, Alibazoglu H. Evaluating the Impact of Patient No-Shows on Service Quality. Risk Manag Healthc Policy. 2020 Jun 4;13:509-517. doi: 10.2147/RMHP.S232114. PMID: 32581613; PMCID: PMC7280239.
  6. \n
  7. Berg BP, Murr M, Chermak D, Woodall J, Pignone M, Sandler RS, Denton BT. Estimating the cost of no-shows and evaluating the effects of mitigation strategies. Med Decis Making. 2013 Nov;33(8):976-85. doi: 10.1177/0272989X13478194. Epub 2013 Mar 20. PMID: 23515215; PMCID: PMC4153419.
  8. \n
\n

 

\n

","kudosSumWeight":1,"postTime":"2023-04-14T11:22:29.837-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDcyMGk2Mjg4ODcxRjQzQjUxMTRE?revision=23\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2OGlEOTVBRTBFM0FCOEVCOUY4?revision=23\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDM","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY0NWk0NzI0ODk3NjgyMzcxRjc2?revision=23\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDQ","node":{"__ref":"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2MWkwMEE1MTQ4RTAwQzNFQTBF?revision=23\"}"}}],"totalCount":4,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:updates","text":"updates","time":"2017-07-26T09:15:55.423-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":4,"rawTeaser":"

\n

As we head into HIMSS next week, virtual care will be a hot topic as telehealth remains a preferred strategy for improving patient access post-COVID. This is especially important when we think about The Value of Human Connection. Talking to patients requires deep trust in your brand and medical practice.

","introduction":"","coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"currentRevision":{"__ref":"Revision:revision:3796461_23"},"latestVersion":{"__typename":"FriendlyVersion","major":"15","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":4940},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":"Azure Communication Services, Microsoft Teams, Telehealth, Telemedicine, Virtual Care, HIMSS Conference, Patient Care, Provider","placeholder":false,"originalMessageForPlaceholder":null,"contributors":{"__typename":"UserConnection","edges":[]},"nonCoAuthorContributors":{"__typename":"UserConnection","edges":[]},"coAuthors":{"__typename":"UserConnection","edges":[]},"blogMessagePolicies":{"__typename":"BlogMessagePolicies","canDoAuthoringActionsOnBlog":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","key":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","args":[]}}},"archivalData":null,"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"revisions({\"constraints\":{\"isPublished\":{\"eq\":true}},\"first\":1})":{"__typename":"RevisionConnection","totalCount":23}},"Conversation:conversation:3796461":{"__typename":"Conversation","id":"conversation:3796461","solved":false,"topic":{"__ref":"BlogTopicMessage:message:3796461"},"lastPostingActivityTime":"2023-05-03T11:53:23.351-07:00","lastPostTime":"2023-04-14T11:22:29.837-07:00","unreadReplyCount":0,"isSubscribed":false},"ModerationData:moderation_data:3796461":{"__typename":"ModerationData","id":"moderation_data:3796461","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDcyMGk2Mjg4ODcxRjQzQjUxMTRE?revision=23\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDcyMGk2Mjg4ODcxRjQzQjUxMTRE?revision=23","title":"ACS HIMSS Floor 2.png","associationType":"TEASER","width":2060,"height":1091,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2OGlEOTVBRTBFM0FCOEVCOUY4?revision=23\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2OGlEOTVBRTBFM0FCOEVCOUY4?revision=23","title":"family desktop for blog.png","associationType":"BODY","width":2125,"height":932,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY0NWk0NzI0ODk3NjgyMzcxRjc2?revision=23\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY0NWk0NzI0ODk3NjgyMzcxRjc2?revision=23","title":"TCS ACS graphic.png","associationType":"BODY","width":3948,"height":1751,"altText":null},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2MWkwMEE1MTQ4RTAwQzNFQTBF?revision=23\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0zNzk2NDYxLTQ2MDY2MWkwMEE1MTQ4RTAwQzNFQTBF?revision=23","title":"Regina about for blog.png","associationType":"BODY","width":2429,"height":481,"altText":null},"Revision:revision:3796461_23":{"__typename":"Revision","id":"revision:3796461_23","lastEditTime":"2023-05-03T11:53:23.351-07:00"},"CachedAsset:theme:customTheme1-1743150526467":{"__typename":"CachedAsset","id":"theme:customTheme1-1743150526467","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["default"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"favicon-1730836283320.png","imageLastModified":"1730836286415","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"favicon-1730836271365.png","imageLastModified":"1730836274203","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1300px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"3px","borderRadius":"3px","borderRadiusLg":"5px","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"12px","paddingXLg":"16px","paddingXHero":"60px","fontStyle":"NORMAL","fontWeight":"700","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-primary)","primaryBgHoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.85))","primaryBgActiveColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) * 0.7))","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-gray-200)","secondaryBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","secondaryBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","secondaryBorder":"1px solid transparent","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","tertiaryTextColor":"var(--lia-bs-gray-900)","tertiaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","destructiveTextColor":"var(--lia-bs-danger)","destructiveTextHoverColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.95))","destructiveTextActiveColor":"hsl(var(--lia-bs-danger-h), var(--lia-bs-danger-s), calc(var(--lia-bs-danger-l) * 0.9))","destructiveBgColor":"var(--lia-bs-gray-200)","destructiveBgHoverColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.96))","destructiveBgActiveColor":"hsl(var(--lia-bs-gray-200-h), var(--lia-bs-gray-200-s), calc(var(--lia-bs-gray-200-l) * 0.92))","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-primary), 0 0 0 4px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"LIGHT","radiusSm":"3px","radius":"5px","radiusLg":"9px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-link-color)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#148563","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#FF8000","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#D13A1F","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#717171","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#0069D4","secondary":"#333333","bodyText":"#333333","bodyBg":"#FFFFFF","info":"#409AE2","success":"#41C5AE","warning":"#FCC844","danger":"#BC341B","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#D3F5A4","#243A5E"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":{"link":{"color":"#0069D4","hoverColor":"#0061c2","decoration":"none","hoverDecoration":"underline","__typename":"EmailLinkSettings"},"border":{"color":"#e4e4e4","__typename":"EmailBorderSettings"},"buttons":{"borderRadiusLg":"5px","paddingXLg":"16px","paddingYLg":"7px","fontWeight":"700","primaryTextColor":"#ffffff","primaryTextHoverColor":"#ffffff","primaryBgColor":"#0069D4","primaryBgHoverColor":"#005cb8","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","__typename":"EmailButtonsSettings"},"panel":{"borderRadius":"5px","borderColor":"#e4e4e4","__typename":"EmailPanelSettings"},"__typename":"EmailThemeSettings"},"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"Segoe UI","fontStyle":"NORMAL","fontWeight":"400","h1FontSize":"34px","h2FontSize":"32px","h3FontSize":"28px","h4FontSize":"24px","h5FontSize":"20px","h6FontSize":"16px","lineHeight":"1.3","subHeaderFontSize":"11px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"var(--lia-bs-border-radius-sm)","borderRadius":"var(--lia-bs-border-radius)","borderRadiusLg":"var(--lia-bs-border-radius-lg)","formTextMarginTop":"4px","textAreaBorderRadius":"var(--lia-bs-border-radius)","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":"","imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"20px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"10px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"20px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"10px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Segoe UI","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.5","fontSizeBase":"16px","fontSizeXxs":"11px","fontSizeXs":"12px","fontSizeSm":"14px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Segoe UI","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"300","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"ITALIC","weight":"400","__typename":"FontStyleData"}],"assetNames":["SegoeUI-normal-400.woff2","SegoeUI-normal-300.woff2","SegoeUI-normal-600.woff2","SegoeUI-normal-700.woff2","SegoeUI-italic-400.woff2"],"__typename":"CustomFont"},{"source":"SERVER","name":"MWF Fluent Icons","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"}],"assetNames":["MWFFluentIcons-normal-400.woff2"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1743095130000","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1743095130000","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:o365.prod:pages/blogs/BlogMessagePage:board:AzureCommunicationServicesBlog-1743150524577":{"__typename":"CachedAsset","id":"quilt:o365.prod:pages/blogs/BlogMessagePage:board:AzureCommunicationServicesBlog-1743150524577","value":{"id":"BlogMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"blog-article","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":"LOCKED","bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[{"id":"blogs.widget.blogArticleWidget","className":"lia-blog-container","props":null,"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"}},{"id":"section-1729184836777","layout":"MAIN_SIDE","bgColor":"transparent","showTitle":false,"showDescription":false,"textPosition":"CENTER","textColor":"var(--lia-bs-body-color)","sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"MainSideQuiltSection","columnMap":{"main":[],"side":[{"id":"custom.widget.Social_Sharing","className":null,"props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":true,"title":"Share","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"MainSideSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/blogs/BlogMessagePage-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-pages/blogs/BlogMessagePage-1743095130000","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This blog post cannot be found","name":"Blog Message Page","section.blog-article.title":"Blog Post","archivedMessageTitle":"This Content Has Been Archived","section.section-1729184836777.title":"","section.section-1729184836777.description":"","section.CncIde.title":"Blog Post","section.tifEmD.description":"","section.tifEmD.title":""},"localOverride":false},"CachedAsset:quiltWrapper:o365.prod:Common:1743150326779":{"__typename":"CachedAsset","id":"quiltWrapper:o365.prod:Common:1743150326779","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"community.widget.navbarWidget","props":{"showUserName":true,"showRegisterLink":true,"useIconLanguagePicker":true,"useLabelLanguagePicker":true,"className":"QuiltComponent_lia-component-edit-mode__0nCcm","links":{"sideLinks":[],"mainLinks":[{"children":[],"linkType":"INTERNAL","id":"gxcuf89792","params":{},"routeName":"CommunityPage"},{"children":[],"linkType":"EXTERNAL","id":"external-link","url":"/Directory","target":"SELF"},{"children":[{"linkType":"INTERNAL","id":"microsoft365","params":{"categoryId":"microsoft365"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-teams","params":{"categoryId":"MicrosoftTeams"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"windows","params":{"categoryId":"Windows"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-securityand-compliance","params":{"categoryId":"microsoft-security"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"outlook","params":{"categoryId":"Outlook"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"planner","params":{"categoryId":"Planner"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"windows-server","params":{"categoryId":"Windows-Server"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"azure","params":{"categoryId":"Azure"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"exchange","params":{"categoryId":"Exchange"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-endpoint-manager","params":{"categoryId":"microsoft-endpoint-manager"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"s-q-l-server","params":{"categoryId":"SQL-Server"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"external-link-2","url":"/Directory","target":"SELF"}],"linkType":"EXTERNAL","id":"communities","url":"/","target":"BLANK"},{"children":[{"linkType":"INTERNAL","id":"education-sector","params":{"categoryId":"EducationSector"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"a-i","params":{"categoryId":"AI"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"i-t-ops-talk","params":{"categoryId":"ITOpsTalk"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"partner-community","params":{"categoryId":"PartnerCommunity"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-mechanics","params":{"categoryId":"MicrosoftMechanics"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"healthcare-and-life-sciences","params":{"categoryId":"HealthcareAndLifeSciences"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"public-sector","params":{"categoryId":"PublicSector"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"io-t","params":{"categoryId":"IoT"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"driving-adoption","params":{"categoryId":"DrivingAdoption"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"s-m-b","params":{"categoryId":"SMB"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"startupsat-microsoft","params":{"categoryId":"StartupsatMicrosoft"},"routeName":"CategoryPage"},{"linkType":"EXTERNAL","id":"external-link-1","url":"/Directory","target":"SELF"}],"linkType":"EXTERNAL","id":"communities-1","url":"/","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external","url":"/Blogs","target":"SELF"},{"children":[],"linkType":"EXTERNAL","id":"external-1","url":"/Events","target":"SELF"},{"children":[{"linkType":"INTERNAL","id":"microsoft-learn-1","params":{"categoryId":"MicrosoftLearn"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"microsoft-learn-blog","params":{"boardId":"MicrosoftLearnBlog","categoryId":"MicrosoftLearn"},"routeName":"BlogBoardPage"},{"linkType":"EXTERNAL","id":"external-10","url":"https://learningroomdirectory.microsoft.com/","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-3","url":"https://docs.microsoft.com/learn/dynamics365/?WT.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-4","url":"https://docs.microsoft.com/learn/m365/?wt.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-5","url":"https://docs.microsoft.com/learn/topics/sci/?wt.mc_id=techcom_header-webpage-m365","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-6","url":"https://docs.microsoft.com/learn/powerplatform/?wt.mc_id=techcom_header-webpage-powerplatform","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-7","url":"https://docs.microsoft.com/learn/github/?wt.mc_id=techcom_header-webpage-github","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-8","url":"https://docs.microsoft.com/learn/teams/?wt.mc_id=techcom_header-webpage-teams","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-9","url":"https://docs.microsoft.com/learn/dotnet/?wt.mc_id=techcom_header-webpage-dotnet","target":"BLANK"},{"linkType":"EXTERNAL","id":"external-2","url":"https://docs.microsoft.com/learn/azure/?WT.mc_id=techcom_header-webpage-m365","target":"BLANK"}],"linkType":"INTERNAL","id":"microsoft-learn","params":{"categoryId":"MicrosoftLearn"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"community-info-center","params":{"categoryId":"Community-Info-Center"},"routeName":"CategoryPage"}]},"style":{"boxShadow":"var(--lia-bs-box-shadow-sm)","controllerHighlightColor":"hsla(30, 100%, 50%)","linkFontWeight":"400","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkBoxShadowHover":"none","linkFontSize":"14px","backgroundOpacity":0.8,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","hamburgerColor":"var(--lia-nav-controller-icon-color)","linkTextBorderBottom":"none","brandLogoHeight":"30px","linkBgHoverColor":"transparent","linkLetterSpacing":"normal","collapseMenuDividerOpacity":0.16,"dropdownPaddingBottom":"15px","paddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"1px solid var(--lia-bs-border-color)","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","collapseMenuDividerBg":"var(--lia-nav-link-color)","linkColor":"var(--lia-bs-body-color)","linkJustifyContent":"flex-start","dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-dark)","controllerTextColor":"var(--lia-nav-controller-icon-color)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"var(--lia-bs-body-color)","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid var(--lia-bs-body-color)","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","linkPaddingX":"10px","linkPaddingY":"5px","paddingTop":"15px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkBgColor":"transparent","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkDropdownPaddingY":"9px","controllerIconColor":"var(--lia-bs-body-color)","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"var(--lia-bs-body-color)"},"showSearchIcon":false,"languagePickerStyle":"iconAndLabel"},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-primary)","visualEffects":{"showBottomBorder":true},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"custom.widget.community_banner","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"usePageWidth":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.HeroBanner","props":{"widgetVisibility":"signedInOrAnonymous","usePageWidth":false,"useTitle":true,"cMax_items":3,"useBackground":false,"title":"","lazyLoad":false,"widgetChooser":"custom.widget.HeroBanner"},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.MicrosoftFooter","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1743095130000","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.community_banner-en-1743150561112":{"__typename":"CachedAsset","id":"component:custom.widget.community_banner-en-1743150561112","value":{"component":{"id":"custom.widget.community_banner","template":{"id":"community_banner","markupLanguage":"HANDLEBARS","style":".community-banner {\n a.top-bar.btn {\n top: 0px;\n width: 100%;\n z-index: 999;\n text-align: center;\n left: 0px;\n background: #0068b8;\n color: white;\n padding: 10px 0px;\n display:block;\n box-shadow:none !important;\n border: none !important;\n border-radius: none !important;\n margin: 0px !important;\n font-size:14px;\n }\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"community announcement text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.community_banner","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"community announcement text","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_community_banner_community-banner_1a5zb_1 {\n a.custom_widget_community_banner_top-bar_1a5zb_2.custom_widget_community_banner_btn_1a5zb_2 {\n top: 0;\n width: 100%;\n z-index: 999;\n text-align: center;\n left: 0;\n background: #0068b8;\n color: white;\n padding: 0.625rem 0;\n display:block;\n box-shadow:none !important;\n border: none !important;\n border-radius: none !important;\n margin: 0 !important;\n font-size:0.875rem;\n }\n}","tokens":{"community-banner":"custom_widget_community_banner_community-banner_1a5zb_1","top-bar":"custom_widget_community_banner_top-bar_1a5zb_2","btn":"custom_widget_community_banner_btn_1a5zb_2"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.HeroBanner-en-1743150561112":{"__typename":"CachedAsset","id":"component:custom.widget.HeroBanner-en-1743150561112","value":{"component":{"id":"custom.widget.HeroBanner","template":{"id":"HeroBanner","markupLanguage":"REACT","style":null,"texts":{"searchPlaceholderText":"Search this community","followActionText":"Follow","unfollowActionText":"Following","searchOnHoverText":"Please enter your search term(s) and then press return key to complete a search."},"defaults":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"max_items","dataType":"NUMBER","list":false,"defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.HeroBanner","form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":null,"fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[{"id":"max_items","dataType":"NUMBER","list":false,"defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"control":"INPUT","__typename":"PropDefinition"}],"__typename":"ComponentProperties"},"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"},"__typename":"Component","localOverride":false},"globalCss":null,"form":{"fields":[{"id":"widgetChooser","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"title","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useTitle","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"useBackground","validation":null,"noValidation":null,"dataType":"BOOLEAN","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"widgetVisibility","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"moreOptions","validation":null,"noValidation":null,"dataType":"STRING","list":null,"control":null,"defaultValue":null,"label":null,"description":null,"possibleValues":null,"__typename":"FormField"},{"id":"cMax_items","validation":null,"noValidation":null,"dataType":"NUMBER","list":false,"control":"INPUT","defaultValue":"3","label":"Max Items","description":"The maximum number of items to display in the carousel","possibleValues":null,"__typename":"FormField"}],"layout":{"rows":[{"id":"widgetChooserGroup","type":"fieldset","as":null,"items":[{"id":"widgetChooser","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"titleGroup","type":"fieldset","as":null,"items":[{"id":"title","className":null,"__typename":"FormFieldRef"},{"id":"useTitle","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"useBackground","type":"fieldset","as":null,"items":[{"id":"useBackground","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"widgetVisibility","type":"fieldset","as":null,"items":[{"id":"widgetVisibility","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"moreOptionsGroup","type":"fieldset","as":null,"items":[{"id":"moreOptions","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"},{"id":"componentPropsGroup","type":"fieldset","as":null,"items":[{"id":"cMax_items","className":null,"__typename":"FormFieldRef"}],"props":null,"legend":null,"description":null,"className":null,"viewVariant":null,"toggleState":null,"__typename":"FormFieldset"}],"actionButtons":null,"className":"custom_widget_HeroBanner_form","formGroupFieldSeparator":"divider","__typename":"FormLayout"},"__typename":"Form"}},"localOverride":false},"CachedAsset:component:custom.widget.Social_Sharing-en-1743150561112":{"__typename":"CachedAsset","id":"component:custom.widget.Social_Sharing-en-1743150561112","value":{"component":{"id":"custom.widget.Social_Sharing","template":{"id":"Social_Sharing","markupLanguage":"HANDLEBARS","style":".social-share {\n .sharing-options {\n position: relative;\n margin: 0;\n padding: 0;\n line-height: 10px;\n display: flex;\n justify-content: left;\n gap: 5px;\n list-style-type: none;\n li {\n text-align: left;\n a {\n min-width: 30px;\n min-height: 30px;\n display: block;\n padding: 1px;\n .social-share-linkedin {\n img {\n background-color: rgb(0, 119, 181);\n }\n }\n .social-share-facebook {\n img {\n background-color: rgb(59, 89, 152);\n }\n }\n .social-share-x {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .social-share-rss {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .social-share-reddit {\n img {\n background-color: rgb(255, 69, 0);\n }\n }\n .social-share-email {\n img {\n background-color: rgb(132, 132, 132);\n }\n }\n }\n a {\n img {\n height: 2rem;\n }\n }\n }\n }\n}\n","texts":null,"defaults":{"config":{"applicablePages":[],"description":"Adds buttons to share to various social media websites","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Social_Sharing","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"Adds buttons to share to various social media websites","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Social_Sharing_social-share_c7xxz_1 {\n .custom_widget_Social_Sharing_sharing-options_c7xxz_2 {\n position: relative;\n margin: 0;\n padding: 0;\n line-height: 0.625rem;\n display: flex;\n justify-content: left;\n gap: 0.3125rem;\n list-style-type: none;\n li {\n text-align: left;\n a {\n min-width: 1.875rem;\n min-height: 1.875rem;\n display: block;\n padding: 0.0625rem;\n .custom_widget_Social_Sharing_social-share-linkedin_c7xxz_18 {\n img {\n background-color: rgb(0, 119, 181);\n }\n }\n .custom_widget_Social_Sharing_social-share-facebook_c7xxz_23 {\n img {\n background-color: rgb(59, 89, 152);\n }\n }\n .custom_widget_Social_Sharing_social-share-x_c7xxz_28 {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-rss_c7xxz_33 {\n img {\n background-color: rgb(0, 0, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-reddit_c7xxz_38 {\n img {\n background-color: rgb(255, 69, 0);\n }\n }\n .custom_widget_Social_Sharing_social-share-email_c7xxz_43 {\n img {\n background-color: rgb(132, 132, 132);\n }\n }\n }\n a {\n img {\n height: 2rem;\n }\n }\n }\n }\n}\n","tokens":{"social-share":"custom_widget_Social_Sharing_social-share_c7xxz_1","sharing-options":"custom_widget_Social_Sharing_sharing-options_c7xxz_2","social-share-linkedin":"custom_widget_Social_Sharing_social-share-linkedin_c7xxz_18","social-share-facebook":"custom_widget_Social_Sharing_social-share-facebook_c7xxz_23","social-share-x":"custom_widget_Social_Sharing_social-share-x_c7xxz_28","social-share-rss":"custom_widget_Social_Sharing_social-share-rss_c7xxz_33","social-share-reddit":"custom_widget_Social_Sharing_social-share-reddit_c7xxz_38","social-share-email":"custom_widget_Social_Sharing_social-share-email_c7xxz_43"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.MicrosoftFooter-en-1743150561112":{"__typename":"CachedAsset","id":"component:custom.widget.MicrosoftFooter-en-1743150561112","value":{"component":{"id":"custom.widget.MicrosoftFooter","template":{"id":"MicrosoftFooter","markupLanguage":"HANDLEBARS","style":".context-uhf {\n min-width: 280px;\n font-size: 15px;\n box-sizing: border-box;\n -ms-text-size-adjust: 100%;\n -webkit-text-size-adjust: 100%;\n & *,\n & *:before,\n & *:after {\n box-sizing: inherit;\n }\n a.c-uhff-link {\n color: #616161;\n word-break: break-word;\n text-decoration: none;\n }\n &a:link,\n &a:focus,\n &a:hover,\n &a:active,\n &a:visited {\n text-decoration: none;\n color: inherit;\n }\n & div {\n font-family: 'Segoe UI', SegoeUI, 'Helvetica Neue', Helvetica, Arial, sans-serif;\n }\n}\n.c-uhff {\n background: #f2f2f2;\n margin: -1.5625;\n width: auto;\n height: auto;\n}\n.c-uhff-nav {\n margin: 0 auto;\n max-width: calc(1600px + 10%);\n padding: 0 5%;\n box-sizing: inherit;\n &:before,\n &:after {\n content: ' ';\n display: table;\n clear: left;\n }\n @media only screen and (max-width: 1083px) {\n padding-left: 12px;\n }\n .c-heading-4 {\n color: #616161;\n word-break: break-word;\n font-size: 15px;\n line-height: 20px;\n padding: 36px 0 4px;\n font-weight: 600;\n }\n .c-uhff-nav-row {\n .c-uhff-nav-group {\n display: block;\n float: left;\n min-height: 1px;\n vertical-align: text-top;\n padding: 0 12px;\n width: 100%;\n zoom: 1;\n &:first-child {\n padding-left: 0;\n @media only screen and (max-width: 1083px) {\n padding-left: 12px;\n }\n }\n @media only screen and (min-width: 540px) and (max-width: 1082px) {\n width: 33.33333%;\n }\n @media only screen and (min-width: 1083px) {\n width: 16.6666666667%;\n }\n ul.c-list.f-bare {\n font-size: 11px;\n line-height: 16px;\n margin-top: 0;\n margin-bottom: 0;\n padding-left: 0;\n list-style-type: none;\n li {\n word-break: break-word;\n padding: 8px 0;\n margin: 0;\n }\n }\n }\n }\n}\n.c-uhff-base {\n background: #f2f2f2;\n margin: 0 auto;\n max-width: calc(1600px + 10%);\n padding: 30px 5% 16px;\n &:before,\n &:after {\n content: ' ';\n display: table;\n }\n &:after {\n clear: both;\n }\n a.c-uhff-ccpa {\n font-size: 11px;\n line-height: 16px;\n float: left;\n margin: 3px 0;\n }\n a.c-uhff-ccpa:hover {\n text-decoration: underline;\n }\n ul.c-list {\n font-size: 11px;\n line-height: 16px;\n float: right;\n margin: 3px 0;\n color: #616161;\n li {\n padding: 0 24px 4px 0;\n display: inline-block;\n }\n }\n .c-list.f-bare {\n padding-left: 0;\n list-style-type: none;\n }\n @media only screen and (max-width: 1083px) {\n display: flex;\n flex-wrap: wrap;\n padding: 30px 24px 16px;\n }\n}\n","texts":{"New tab":"What's New","New 1":"Surface Laptop Studio 2","New 2":"Surface Laptop Go 3","New 3":"Surface Pro 9","New 4":"Surface Laptop 5","New 5":"Surface Studio 2+","New 6":"Copilot in Windows","New 7":"Microsoft 365","New 8":"Windows 11 apps","Store tab":"Microsoft Store","Store 1":"Account Profile","Store 2":"Download Center","Store 3":"Microsoft Store Support","Store 4":"Returns","Store 5":"Order tracking","Store 6":"Certified Refurbished","Store 7":"Microsoft Store Promise","Store 8":"Flexible Payments","Education tab":"Education","Edu 1":"Microsoft in education","Edu 2":"Devices for education","Edu 3":"Microsoft Teams for Education","Edu 4":"Microsoft 365 Education","Edu 5":"How to buy for your school","Edu 6":"Educator Training and development","Edu 7":"Deals for students and parents","Edu 8":"Azure for students","Business tab":"Business","Bus 1":"Microsoft Cloud","Bus 2":"Microsoft Security","Bus 3":"Dynamics 365","Bus 4":"Microsoft 365","Bus 5":"Microsoft Power Platform","Bus 6":"Microsoft Teams","Bus 7":"Microsoft Industry","Bus 8":"Small Business","Developer tab":"Developer & IT","Dev 1":"Azure","Dev 2":"Developer Center","Dev 3":"Documentation","Dev 4":"Microsoft Learn","Dev 5":"Microsoft Tech Community","Dev 6":"Azure Marketplace","Dev 7":"AppSource","Dev 8":"Visual Studio","Company tab":"Company","Com 1":"Careers","Com 2":"About Microsoft","Com 3":"Company News","Com 4":"Privacy at Microsoft","Com 5":"Investors","Com 6":"Diversity and inclusion","Com 7":"Accessiblity","Com 8":"Sustainibility"},"defaults":{"config":{"applicablePages":[],"description":"The Microsoft Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.MicrosoftFooter","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"The Microsoft Footer","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_MicrosoftFooter_context-uhf_f95yq_1 {\n min-width: 17.5rem;\n font-size: 0.9375rem;\n box-sizing: border-box;\n -ms-text-size-adjust: 100%;\n -webkit-text-size-adjust: 100%;\n & *,\n & *:before,\n & *:after {\n box-sizing: inherit;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-link_f95yq_12 {\n color: #616161;\n word-break: break-word;\n text-decoration: none;\n }\n &a:link,\n &a:focus,\n &a:hover,\n &a:active,\n &a:visited {\n text-decoration: none;\n color: inherit;\n }\n & div {\n font-family: 'Segoe UI', SegoeUI, 'Helvetica Neue', Helvetica, Arial, sans-serif;\n }\n}\n.custom_widget_MicrosoftFooter_c-uhff_f95yq_12 {\n background: #f2f2f2;\n margin: -1.5625;\n width: auto;\n height: auto;\n}\n.custom_widget_MicrosoftFooter_c-uhff-nav_f95yq_35 {\n margin: 0 auto;\n max-width: calc(100rem + 10%);\n padding: 0 5%;\n box-sizing: inherit;\n &:before,\n &:after {\n content: ' ';\n display: table;\n clear: left;\n }\n @media only screen and (max-width: 1083px) {\n padding-left: 0.75rem;\n }\n .custom_widget_MicrosoftFooter_c-heading-4_f95yq_49 {\n color: #616161;\n word-break: break-word;\n font-size: 0.9375rem;\n line-height: 1.25rem;\n padding: 2.25rem 0 0.25rem;\n font-weight: 600;\n }\n .custom_widget_MicrosoftFooter_c-uhff-nav-row_f95yq_57 {\n .custom_widget_MicrosoftFooter_c-uhff-nav-group_f95yq_58 {\n display: block;\n float: left;\n min-height: 0.0625rem;\n vertical-align: text-top;\n padding: 0 0.75rem;\n width: 100%;\n zoom: 1;\n &:first-child {\n padding-left: 0;\n @media only screen and (max-width: 1083px) {\n padding-left: 0.75rem;\n }\n }\n @media only screen and (min-width: 540px) and (max-width: 1082px) {\n width: 33.33333%;\n }\n @media only screen and (min-width: 1083px) {\n width: 16.6666666667%;\n }\n ul.custom_widget_MicrosoftFooter_c-list_f95yq_78.custom_widget_MicrosoftFooter_f-bare_f95yq_78 {\n font-size: 0.6875rem;\n line-height: 1rem;\n margin-top: 0;\n margin-bottom: 0;\n padding-left: 0;\n list-style-type: none;\n li {\n word-break: break-word;\n padding: 0.5rem 0;\n margin: 0;\n }\n }\n }\n }\n}\n.custom_widget_MicrosoftFooter_c-uhff-base_f95yq_94 {\n background: #f2f2f2;\n margin: 0 auto;\n max-width: calc(100rem + 10%);\n padding: 1.875rem 5% 1rem;\n &:before,\n &:after {\n content: ' ';\n display: table;\n }\n &:after {\n clear: both;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-ccpa_f95yq_107 {\n font-size: 0.6875rem;\n line-height: 1rem;\n float: left;\n margin: 0.1875rem 0;\n }\n a.custom_widget_MicrosoftFooter_c-uhff-ccpa_f95yq_107:hover {\n text-decoration: underline;\n }\n ul.custom_widget_MicrosoftFooter_c-list_f95yq_78 {\n font-size: 0.6875rem;\n line-height: 1rem;\n float: right;\n margin: 0.1875rem 0;\n color: #616161;\n li {\n padding: 0 1.5rem 0.25rem 0;\n display: inline-block;\n }\n }\n .custom_widget_MicrosoftFooter_c-list_f95yq_78.custom_widget_MicrosoftFooter_f-bare_f95yq_78 {\n padding-left: 0;\n list-style-type: none;\n }\n @media only screen and (max-width: 1083px) {\n display: flex;\n flex-wrap: wrap;\n padding: 1.875rem 1.5rem 1rem;\n }\n}\n","tokens":{"context-uhf":"custom_widget_MicrosoftFooter_context-uhf_f95yq_1","c-uhff-link":"custom_widget_MicrosoftFooter_c-uhff-link_f95yq_12","c-uhff":"custom_widget_MicrosoftFooter_c-uhff_f95yq_12","c-uhff-nav":"custom_widget_MicrosoftFooter_c-uhff-nav_f95yq_35","c-heading-4":"custom_widget_MicrosoftFooter_c-heading-4_f95yq_49","c-uhff-nav-row":"custom_widget_MicrosoftFooter_c-uhff-nav-row_f95yq_57","c-uhff-nav-group":"custom_widget_MicrosoftFooter_c-uhff-nav-group_f95yq_58","c-list":"custom_widget_MicrosoftFooter_c-list_f95yq_78","f-bare":"custom_widget_MicrosoftFooter_f-bare_f95yq_78","c-uhff-base":"custom_widget_MicrosoftFooter_c-uhff-base_f95yq_94","c-uhff-ccpa":"custom_widget_MicrosoftFooter_c-uhff-ccpa_f95yq_107"}},"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1743095130000","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1743095130000","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Category:category:Exchange":{"__typename":"Category","id":"category:Exchange","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Planner":{"__typename":"Category","id":"category:Planner","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Outlook":{"__typename":"Category","id":"category:Outlook","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Community-Info-Center":{"__typename":"Category","id":"category:Community-Info-Center","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:EducationSector":{"__typename":"Category","id":"category:EducationSector","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:DrivingAdoption":{"__typename":"Category","id":"category:DrivingAdoption","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Windows-Server":{"__typename":"Category","id":"category:Windows-Server","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:SQL-Server":{"__typename":"Category","id":"category:SQL-Server","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftTeams":{"__typename":"Category","id":"category:MicrosoftTeams","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PublicSector":{"__typename":"Category","id":"category:PublicSector","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft365":{"__typename":"Category","id":"category:microsoft365","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:IoT":{"__typename":"Category","id":"category:IoT","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:HealthcareAndLifeSciences":{"__typename":"Category","id":"category:HealthcareAndLifeSciences","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:SMB":{"__typename":"Category","id":"category:SMB","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:ITOpsTalk":{"__typename":"Category","id":"category:ITOpsTalk","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft-endpoint-manager":{"__typename":"Category","id":"category:microsoft-endpoint-manager","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftLearn":{"__typename":"Category","id":"category:MicrosoftLearn","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:MicrosoftLearnBlog":{"__typename":"Blog","id":"board:MicrosoftLearnBlog","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:AI":{"__typename":"Category","id":"category:AI","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:MicrosoftMechanics":{"__typename":"Category","id":"category:MicrosoftMechanics","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:StartupsatMicrosoft":{"__typename":"Category","id":"category:StartupsatMicrosoft","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:PartnerCommunity":{"__typename":"Category","id":"category:PartnerCommunity","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:Windows":{"__typename":"Category","id":"category:Windows","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:microsoft-security":{"__typename":"Category","id":"category:microsoft-security","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"QueryVariables:TopicReplyList:message:3796461:23":{"__typename":"QueryVariables","id":"TopicReplyList:message:3796461:23","value":{"id":"message:3796461","first":10,"sorts":{"postTime":{"direction":"DESC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"DESC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":false,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1743095130000","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","gxcuf89792":"Tech Community","external-1":"Events","s-m-b":"Small and Medium Businesses","windows-server":"Windows Server","education-sector":"Education Sector","driving-adoption":"Driving Adoption","microsoft-learn":"Microsoft Learn","s-q-l-server":"SQL Server","partner-community":"Microsoft Partner Community","microsoft365":"Microsoft 365","external-9":".NET","external-8":"Teams","external-7":"Github","products-services":"Products","external-6":"Power Platform","communities-1":"Topics","external-5":"Microsoft Security","planner":"Planner","external-4":"Microsoft 365","external-3":"Dynamics 365","azure":"Azure","healthcare-and-life-sciences":"Healthcare and Life Sciences","external-2":"Azure","microsoft-mechanics":"Microsoft Mechanics","microsoft-learn-1":"Community","external-10":"Learning Room Directory","microsoft-learn-blog":"Blog","windows":"Windows","i-t-ops-talk":"ITOps Talk","external-link-1":"View All","microsoft-securityand-compliance":"Microsoft Security","public-sector":"Public Sector","community-info-center":"Lounge","external-link-2":"View All","microsoft-teams":"Microsoft Teams","external":"Blogs","microsoft-endpoint-manager":"Microsoft Intune and Configuration Manager","startupsat-microsoft":"Startups at Microsoft","exchange":"Exchange","a-i":"AI and Machine Learning","io-t":"Internet of Things (IoT)","outlook":"Outlook","external-link":"Community Hubs","communities":"Products"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1743095130000","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1743095130000","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1743095130000","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1743095130000","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1743095130000","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1743095130000","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1743095130000","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1743095130000","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1743095130000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1743095130000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCoverImage-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCoverImage-1743095130000","value":{"coverImageTitle":"Cover Image"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeTitle-1743095130000","value":{"nodeTitle":"{nodeTitle, select, community {Community} other {{nodeTitle}}} "},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTimeToRead-1743095130000","value":{"minReadText":"{min} MIN READ"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1743095130000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1743095130000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1743095130000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1743095130000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1743095130000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1743095130000","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRevision-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRevision-1743095130000","value":{"lastUpdatedDatePublished":"{publishCount, plural, one{Published} other{Updated}} {date}","lastUpdatedDateDraft":"Created {date}","version":"Version {major}.{minor}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1743095130000","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageAuthorBio-1743095130000","value":{"sendMessage":"Send Message","actionMessage":"Follow this blog board to get notified when there's new activity","coAuthor":"CO-PUBLISHER","contributor":"CONTRIBUTOR","userProfile":"View Profile","iconlink":"Go to {name} {type}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1743095130000","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1743095130000","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserRegistrationDate-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserRegistrationDate-1743095130000","value":{"noPrefix":"{date}","withPrefix":"Joined {date}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1743095130000","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1743095130000","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1743095130000","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1743095130000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1743095130000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false}}}},"page":"/blogs/BlogMessagePage/BlogMessagePage","query":{"boardId":"azurecommunicationservicesblog","messageSubject":"let’s-talk-about-the-impact-of-virtual-care-at-himss23-in-chicago","messageId":"3796461"},"buildId":"HEhyUrv5OXNBIbfCLaOrw","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"o365","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/blogs/BlogArticleWidget/BlogArticleWidget.tsx","./components/external/components/ExternalComponent.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[{"id":"analytics","src":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/pagescripts/1730819800000/analytics.js?page.id=BlogMessagePage&entity.id=board%3Aazurecommunicationservicesblog&entity.id=message%3A3796461","strategy":"afterInteractive"}]}