Latest Blog Articles
In 2022, we knew legacy on-premise systems were not going to sustain us as a fully independent contact center solution for the dozens of customers we serve. At Purple, we needed a cloud-based soluti...
Dec 06, 202438Views
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7 MIN READ
We are pleased to announce the public preview of bidirectional audio streaming, enhancing the capabilities of voice based conversational AI.
During Satya Nadella’s keynote at Ignite, Seth Juarez d...
Dec 05, 2024110Views
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Today at Microsoft Ignite, we are excited to announce the upcoming preview of bidirectional audio streaming for Azure Communication Services Call Automation SDK, which unlocks new possibilities for d...
Nov 19, 2024925Views
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5 MIN READ
Today, we’re featuring a guest author, Luke Murray, a Microsoft Most Valuable Professional (MVP) for Azure. He’s written an article we’re sharing below, focused on Azure Communication Services Email ...
Nov 14, 2024717Views
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7 MIN READ
Azure Communication Services email enables organizations to send high volume messages to their customers using their applications. This tutorial shows how to leverage Azure AI to ensure that your mes...
Nov 07, 2024185Views
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Here is a step-by-step tutorial on how to send an email using the Azure Communication Services SDK in Python.
Pre-requisites
1. Azure Subscription – If you don’t have one, create a free accou...
Nov 06, 2024268Views
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Discover how the Azure Communication Services Community Ideas Board empowers you to shape the future of our platform with your invaluable feedback.
Oct 30, 2024935Views
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13 MIN READ
In this second part of this tutorial, we complete coding the remaining Azure Functions triggers and then go ahead to deploy the multichannel notification system to Azure Functions, testing the E...
Oct 28, 2024932Views
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10 MIN READ
This blog post is part 1 of the two-part tutorial for a step-by-step guide on building a multichannel notification system with Azure Functions and Azure Communication Services.
Oct 28, 20241KViews
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In this blog post, we’ll explore how to build a customer support application that integrates with WhatsApp using Azure Communication Services and Azure OpenAI. This app enables users t...
Oct 24, 20244.1KViews
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