Recent Blogs
General Availability of Teams Phone Extensibility Powered by Azure Communication Services (ACS)
Organizations often struggle with fragmented workflows between UCaaS (e.g., Microsoft Teams) and CCaa...
Sep 03, 2025
We’re excited to announce that Azure Communication Services (ACS) is now Generally Available in Azure Government, including Video and Chat capabilities. This milestone empowers U.S. government agenci...
Aug 29, 2025
In this tutorial, you'll learn how to create an AI agent that can send emails on your behalf. We'll use Microsoft Copilot Studio and the robust infrastructure of Azure Communication Services to creat...
Aug 27, 2025
Ever missed an appointment because of a rigid SMS system? What if you could text a change and get an immediate, natural response that understands your intent and confirms a new slot quickly?
In thi...
Aug 13, 2025
Microsoft today announced the General Availability (GA) of its Email Communication Service within Azure Government, a milestone that marks a significant advancement in secure and compliant digital co...
Aug 04, 2025
Azure Communication Services gives developers the building blocks for voice, video, chat, SMS, and more. But the real magic happens when you start combining those capabilities with other Azure servic...
Aug 01, 2025
Messaging Connect is now in public preview—Messaging Connect is a new partner-based model for Azure Communication Services that enables global SMS coverage in over 190 countries—starting with Infobip...
Jul 28, 2025
In today's multi-modal communication landscape, both humans and AI agents can interact across multiple sessions—via chat, voice, or other communication channels. Managing those user sessions securely...
Jul 22, 2025
2 MIN READ
The following is a public press release from Lockheed Martin & Librestream announcing the launch of their secure video collaboration platform. In an effort to continue ensuring armed forces are re...
Jun 18, 2025
Customer support is vital but often bogged down by repetitive queries like password resets, billing issues, and basic troubleshooting. Automating these common responses frees up valuable time, allowi...
Jun 10, 2025