Recent Blogs
The Specialization Revolution
Businesses across industries want AI-driven automation that actually meets their unique needs. Generic, one-size-fits-all solutions aren’t cutting it anymore.
Think ...
Sep 15, 202571Views
0likes
0Comments
General Availability of Teams Phone Extensibility Powered by Azure Communication Services (ACS)
Organizations often struggle with fragmented workflows between UCaaS (e.g., Microsoft Teams) and CCaa...
Sep 03, 2025819Views
0likes
1Comment
We’re excited to announce that Azure Communication Services (ACS) is now Generally Available in Azure Government, including Video and Chat capabilities. This milestone empowers U.S. government agenci...
Aug 29, 2025219Views
0likes
0Comments
In this tutorial, you'll learn how to create an AI agent that can send emails on your behalf. We'll use Microsoft Copilot Studio and the robust infrastructure of Azure Communication Services to creat...
Aug 27, 2025869Views
0likes
0Comments
Ever missed an appointment because of a rigid SMS system? What if you could text a change and get an immediate, natural response that understands your intent and confirms a new slot quickly?
In thi...
Aug 13, 2025420Views
1like
0Comments
Microsoft today announced the General Availability (GA) of its Email Communication Service within Azure Government, a milestone that marks a significant advancement in secure and compliant digital co...
Aug 04, 2025265Views
1like
0Comments
Azure Communication Services gives developers the building blocks for voice, video, chat, SMS, and more. But the real magic happens when you start combining those capabilities with other Azure servic...
Aug 01, 2025979Views
0likes
0Comments
Messaging Connect is now in public preview—Messaging Connect is a new partner-based model for Azure Communication Services that enables global SMS coverage in over 190 countries—starting with Infobip...
Jul 28, 20251.3KViews
4likes
2Comments
In today's multi-modal communication landscape, both humans and AI agents can interact across multiple sessions—via chat, voice, or other communication channels. Managing those user sessions securely...
Jul 22, 2025234Views
1like
0Comments
2 MIN READ
The following is a public press release from Lockheed Martin & Librestream announcing the launch of their secure video collaboration platform. In an effort to continue ensuring armed forces are re...
Jun 18, 2025744Views
4likes
0Comments
Resources
Tags
- updates85 Topics
- ai43 Topics
- customer engagement35 Topics
- mobile21 Topics
- email15 Topics
- sample9 Topics
- sms8 Topics
- whatsapp6 Topics
- Microsoft Build 20222 Topics
- • Customer Engagement2 Topics