The Administrative Tools folder for Windows allows a central location for several tools/applets to manage both the local machine and remote machines.
Scoping the Issue:
The most common issue related to administrative tools is corrupted or missing shortcuts and not having any items under administrative tools.
This can be corrected by browsing to the following folders and copying working shortcuts off a working machine or simply creating new ones pointing to the correct snap-ins under System32.
In all instances, collecting either
with the General, Internet and Networking, Business Networks and Server Components diagnostics, or a Performance-oriented MSDT manifest must be done. Additional data required may include the following:
Process Monitor: If you have the opportunity to do so, it may be worth using Process Monitor to examine what is being accessed when replicating an issue.
View or collect contents of the following locations
For XP and Windows 2003
C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools