Forum Discussion
Roadmap for PDF reader in Microsoft Edge
Need to get Edge to work as PDF previewer for Outlook.
Without this business need to deploy Adobe Reader for Outlook, so it doesn't really matter what Edge can do.
- Aditi_GangwarJun 17, 2020MicrosoftThanks for sharing your feedback Nicholas!
Preview in Outlook and File Explorer is definitely on our radar.
Does the current set of functionalities most other needs of your organisation?- thommck-on-twitterJul 16, 2020Brass Contributor
Aditi_Gangwar I just want to add my voice to this to stress exactly why not previewing PDFs is such a big blocker for the organisations I work with.
The majority of interactions users have with PDFs is either when browsing the web or receiving an email.
As most organisations use the Outlook Desktop app they are used to the Attachment Preview feature that lets them quickly scan through an attachment without needing to open the full app.
In the past, organisations would always install a 3rd party PDF reader like Acrobat or Foxit to enable this functionality. However, with modern devices using Windows 10 the trend is to use a native app wherever possible, not only reducing the management overhead but also reducing possible malware attack vectors.
So it doesn't matter how great a PDF viewer the new Edge is, if all a user sees is "PDFs can't be previewed" error multiple times a day in Outlook. It is really jarring and interrupts their flow.
We also don't expect 2 apps in the Microsoft ecosystem (i.e. Edge & Outlook) to not take advantage of each other's features.
If this feature was brought in (or at least a proper planned activity) then it would give organisations comfort that Edge is "good enough" (if not better) for the majority of cases for reading PDFs
- thommck-on-twitterJul 16, 2020Brass ContributorThis!
As an IT consultant I see this blocker all the time - why should a company set Edge as their default PDF viewer if it means they need to deploy and maintain a 3rd party app just to preview PDFs.
I believe this is something Edge needs to configure rather than Outlook, i.e. register itself as a compatible PDF previewer