Announcing Conversational Diagnostics (Preview) on Windows App Services
Published Nov 13 2023 09:00 AM 3,971 Views

We are pleased to announce Conversational Diagnostics (Preview), a new feature in Windows App Services that leverages the powerful capabilities of OpenAI to take your problem-solving to the next level. With this feature, you can engage in a conversational dialogue to accurately identify the issue with your Windows Web Apps, and receive a clear set of solutions, documentation, and diagnostics to help resolve the issue.


How to access Conversational Diagnostics (Preview)

  1. Navigate to your Windows Web App on the Azure Portal.
  2. Select Diagnose and Solve Problems.
  3. Select AI Powered Diagnostics (preview) to open chat.



What is the tool capable of?

Type a question or select any of the sample questions in the options. Types of questions you can ask include but not limited to:

  • Questions regarding a specific issue that your app is experiencing
  • Questions about how-to instructions
  • Questions about best practices 

The AI-powered Diagnostics runs relevant diagnostic checks and provides a diagnosis of the issue and a recommended solution. Additionally, it can provide documentation addressing your questions. 


Select View Details for a deep-dive view on the solution and reference to the suggested insight.


Launch recommended solutions directly from the chat.


Conversational Diagnostics (Preview) remembers the context of the conversation, so you can ask follow-up questions.


Once you are done with troubleshooting, you can create a summary of your troubleshooting session by responding to the chat with the message that the issue has been resolved. If you want to start a new investigation, select New Chat.



How to sign up for access

To get started, sign up for early access to the Conversational Diagnostics (Preview) feature in the Diagnose and Solve Problems experience. Your access request may take up to 4 weeks to complete. Once access is granted, Conversational Diagnostics (Preview) will be available for all the Windows App Service on your subscription. 

  1. Navigate to your Windows Web App on the Azure Portal.
  2. Select Diagnose and Solve Problems.
  3. Select Request Access in the announcement banner.



Whether you're a seasoned developer or a newcomer to App Services, Conversational Diagnostics (Preview) provides an intuitive and efficient way to understand and tackle any issue you may encounter. You can easily access this feature whenever you need it without any extra configuration. Say goodbye to frustrating troubleshooting and hello to a smarter, more efficient way of resolving issues with App Services.


Preview Terms Of Use | Microsoft Azure

Microsoft Privacy Statement – Microsoft privacy

Version history
Last update:
‎Nov 10 2023 05:49 PM
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