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Sam Salhi
Occasional Contributor

Hi community

My attempts to install Windows 10 Insider Preview Build 18317 (19H1)  fails every single time.

 

I'm not sure what happens that causes it to fail but I had this also with an older build and I simply can't move forward!

 

Can anyone help? Is this a known issue?

15 Replies

Same issue.  No error code reported.  It's trying to reinstall it on a daily basis and failing.  Based on previous experience, this will continue until a new flight is available.  In other words, it will probably fix itself eventually.

I believe it has to do with this known issue as why it is not working - I suggest that a good choice is for you to wait for a new build to come around!

Update Orchestrator Service stops working periodically. A fix will be included in an upcoming build. As a result of this issue, you may see an error on Windows Update Settings saying that the update failed to restart. If you see this, restarting using the power menu in Start (“Update and restart”) should work, although there’s a chance that it won’t.

Hi Sam,

 

You could start with the Quick Fixes listed here:

 

https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors

 

If they do not help running SetupDiag could get us more info (also available on url above)

 

I'm pretty sure that removing MalwareBytes AntiMalware fixed the issue for me.  I had to download their clean-up tool, it wouldn't uninstall in the normal manner.

I tried these and with no luck

I got the following from SetupDiag

 


Matching Profile found: MigrationAbortedDueToPluginFailure - D07A24F6-5B25-474E-B516-A730085940C9
System Information:
Machine Name = SAM-T450
Manufacturer = LENOVO
Model = cccc
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20180615000000.000000+000
BiosVendor = Phoenix BIOS SC-T v2.1
BiosVersion = JBET70WW (1.34 )
HostOSVersion = 10.0.18262
HostOSBuildString = 18262.1000.amd64fre.rs_prerelease.181012-1414
TargetOSBuildString = 10.0.18317.1000 (rs_prerelease.190111-1556)
HostOSLanguageId = 1033
HostOSEdition = Professional
RegisteredAV = Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,
FilterDrivers = wcnfs,WdFilter,wcifs,CldFlt,luafv,Wof,FileInfo,
UpgradeStartTime = 1/22/2019 1:59:02 AM
FinalizeStartTime = 1/22/2019 7:06:11 AM
UpgradeEndTime = 1/22/2019 7:08:49 AM
UpgradeElapsedTime = 05:09:47
CV = 9zG90FAWmkSo1EuM
ReportId = 12FEDC00-07E2-4441-BBB7-6A388878F30A


Error: SetupDiag reports fatal migration plug-in failure.
Setup Operation: Unmount the image C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Plug-in Error: 0x000005B4
Plug-in Name and Action = Action,CMXEPlugin,C:\$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-AppX-Deployment-Server\AppxUpgradeMigrationPlugin.dll,{AE27C1A6-25F2-45FD-9A28-081B81F29E0A},Apartment.

Matching Profile found: MigrationAbortedDueToPluginFailure - D07A24F6-5B25-474E-B516-A730085940C9
System Information:
Machine Name = SAM-T450
Manufacturer = LENOVO
Model = 20BUS1M600
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20180615000000.000000+000
BiosVendor = Phoenix BIOS SC-T v2.1
BiosVersion = JBET70WW (1.34 )
HostOSVersion = 10.0.18262
HostOSBuildString = 18262.1000.amd64fre.rs_prerelease.181012-1414
TargetOSBuildString = 10.0.18317.1000 (rs_prerelease.190111-1556)
HostOSLanguageId = 1033
HostOSEdition = Professional
RegisteredAV = Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,
FilterDrivers = wcnfs,WdFilter,wcifs,CldFlt,luafv,Wof,FileInfo,
UpgradeStartTime = 1/22/2019 1:59:02 AM
FinalizeStartTime = 1/22/2019 7:06:11 AM
UpgradeEndTime = 1/22/2019 7:08:49 AM
UpgradeElapsedTime = 05:09:47
CV = 9zG90FAWmkSo1EuM
ReportId = 12FEDC00-07E2-4441-BBB7-6A388878F30A


Error: SetupDiag reports fatal migration plug-in failure.
Setup Operation: Unmount the image C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Plug-in Error: 0x000005B4
Plug-in Name and Action = Action,CMXEPlugin,C:\$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-AppX-Deployment-Server\AppxUpgradeMigrationPlugin.dll,{AE27C1A6-25F2-45FD-9A28-081B81F29E0A},Apartment.

I have seen this issue previously and it may have to do with old unused or rarely accessed accounts and the migration of their store applications this link https://social.technet.microsoft.com/Forums/en-US/9e12ac9e-8d06-4f06-98c3-ba90c6da3b9a/trying-to-upg...

Talks about resetting the APPX cache - I ended up deleting the old users but this is most likely a better approach to simply remove the cache

So far nothing worked

 

My existing build has expired and now I'm not sure what to do!

I can't go back, that option is no longer available and I can't move forward.

 

Can  anyone help?

Hi Sam,

 

you have no 3rd party Anti-Virus solution?

 

if so remove it fist then run the following in an elevated dos box

 

net stop bits

net stop wuauserv

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f

reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f

rd /s /q "C:\WINDOWS\SoftwareDistribution"

net start bits

net start wuauserv

wuauclt /resetauthorization /detectnow

PowerShell.exe (New-Object -ComObject Microsoft.Update.AutoUpdate).DetectNow()

 

This will fully reset your Windows update, hope it fixes your issue

Thanks Erik

 

Just attempted this, and waiting

 

Hopefully this will work

 

Thank you for your help

Still doesn't work!

 

I'm puzzled why windows insider builds don't say why they failed! 

 

Is there any way I can obtain the ISO and try to install from it?

 

 

Hi Sam,

 

though one you pc :)

 

you can head over here to get the 18290 ISO (if you're on an older build)

 

https://www.microsoft.com/en-us/software-download/windowsinsiderpreviewiso

 

Hope that works!

Still doesn't work! :(

 

My build continues to show that this build has expired with no alternatives either to go back to an older build and not no way to upgrade!

 

I'm in a pickle! 

I have the same issue with 18356.16 - pretty bad quality, can't go back, can't upgrade either. Just noticed you also have a Lenovo...
In desperation, I installed original windows 10 in place. Then I was able to move up to the latest insider build
I still don't know what caused it

@Sam Salhi

 

Glad to see you got it fixed, on your Lenovo do you have the Lenovo Vantage app installed from the store to keep your drivers & firmware up2date? Keeping your drivers up2date is key to avoiding upgrade issues.


 

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