Forum Discussion
HotCakeX
Oct 09, 2019MVP
[FIXED] Can't Restart or Shut down my PC- Windows 10 insider build 18999 Fast Ring
UPDATE 10/18: We have released 20H1 Build 19002.1002, which includes a fix for the issue causing some devices to get stuck during shutdown or restart. https://blogs.windows.com/windowsexperience/...
- Oct 19, 2019
HotCakeX Cumulatvie Update 19002.1002 has been released in the Fast Ring to resolve the restart issue. We appreciate your patience!
-Eddie
aronpye
Oct 21, 2019Copper Contributor
I couldn't even update to the latest build as it won't perform a normal soft restart. I think someone at MS could do with looking at their regression testing.
HotCakeX
Oct 21, 2019MVP
If Windows updates download the files of the update then you can force restart, immediately after computer boots up, do a soft restart and it will go into update installing phase,
you can also sign out and then restart
or use one of the options from here