Forum Discussion

Mathew Arentz's avatar
Mathew Arentz
Copper Contributor
Mar 03, 2017

How do I convert my preview enrollment on my admin acc. from 'End User' to Organisation enrollment?

Hi,

I recently enrolled into the SfB preview program for my tenant. Unfortunately, I clicked to enroll in the End User features first, because I was thinking that I could come back once done and enroll in the Organisation preview features once I was done.

Now my admin account is set to 'End User', and there doesn't seem to be a way to switch my user account back to an organisation enrollment.

Is there any way to fix this for this admin account?

3 Replies

  • Yes, we're able to convert your End User account to an org account. Please email skypeexp@microsoft.com with the following details:

     

    1. What environment do you have (on-prem, hybrid, online)?

    2. What is your organization name?

    3. What version(s) of Lync/Skype for Business do you use?

    5. What is your tenant domain?

    6. What is your vanity domain?

     

     

    • Mat Admin's avatar
      Mat Admin
      Copper Contributor

      Hi, this has now been fixed by the team, thanks!

  • Hi Mathew, I have just emailed you directly to address this issue. Thank you!