Forum Discussion
How do I convert my preview enrollment on my admin acc. from 'End User' to Organisation enrollment?
Hi,
I recently enrolled into the SfB preview program for my tenant. Unfortunately, I clicked to enroll in the End User features first, because I was thinking that I could come back once done and enroll in the Organisation preview features once I was done.
Now my admin account is set to 'End User', and there doesn't seem to be a way to switch my user account back to an organisation enrollment.
Is there any way to fix this for this admin account?
3 Replies
- Saranya YogarajahFormer Employee
Yes, we're able to convert your End User account to an org account. Please email skypeexp@microsoft.com with the following details:
1. What environment do you have (on-prem, hybrid, online)?
2. What is your organization name?
3. What version(s) of Lync/Skype for Business do you use?
5. What is your tenant domain?
6. What is your vanity domain?
- Mat AdminCopper Contributor
Hi, this has now been fixed by the team, thanks!
- Sara ZolezziFormer Employee
Hi Mathew, I have just emailed you directly to address this issue. Thank you!