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rizzofamily's avatar
rizzofamily
Copper Contributor
Mar 06, 2017

Skype for Business do not display meetings

Hello,

I have outlook v15.31 and SfB 16.3.240.

Everything is wrking fine on SFB side except that no meetings are displayed in the meetings tab

 

I have enabled logging and SfB is able to find a mailbox, but unable to connect to it, here some logs

 

2017-03-06 09:07:54.007 Skype for Business[5123:7fffe4f043c0] INFO UI Calendar.swift:42 Found 1 calendars.

 

2017-03-06 09:07:59.867 Skype for Business[5123:7fffe4f043c0] INFO TRANSPORT CCredentialManager.cpp:172 getSpecificCredential for serviceId(1) returning: credType (1) signInName (franco.rizzo@xxxxxxxxx) domain (xxxxxxx) username (rizzof) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)^M

2017-03-06 09:07:59.867 Skype for Business[5123:7fffe4f043c0] WARNING UI Calendar.swift:81 Sync calendar called, but ewsMailboxFolder.canSync returns false.^M

 

I have checked all recomendation from this link

 

https://support.office.com/en-us/article/Known-issues-Skype-for-Business-on-Mac-494ac5d5-50be-4aa7-8f5a-669c71c98c9a

 

and ensure that we have neede server version

 

As someone already add a similar issue ?

Thank you

 

mac
Skype for Business

3 Replies

  • Kam Foo Aw's avatar
    Kam Foo Aw
    Icon for Microsoft rankMicrosoft
    Mar 15, 2017

    Is your SFB account name the same as your Exchange account name?  If your Exchange account is different, please sign out of SFB Mac.  In the sign-in screen, type in your Exchange UPN in the "Enter your User Name" field, the third input box in the screen.

     

  • John Tullo's avatar
    John Tullo
    Copper Contributor
    Mar 07, 2017

    Retraction: "Calendar sync was working for me up until i decided to do a clean uninstall of SFB mac, remove all the folders listed in https://support.microsoft.com/en-us/help/2691870/how-to-do-a-clean-uninstallation-of-lync-for-mac-2011 and https://support.microsoft.com/en-us/help/3202833/how-to-do-a-clean-uninstallation-of-skype-for-business-on-mac then reinstall SFB Mac to try to resolve duplicate contacts with different statuses returned from contact search.  And now my meetings tab is empty and i see the logs that you report seeing."

     

    My empty meetings tab in the SFB Mac app v16.3.240 was because we had disabled "AllowExchangeConnectivity" in the mobility policy which was still in effect because we hadn't applied the necessary CU. 

    • rizzofamily's avatar
      rizzofamily
      Copper Contributor
      Mar 09, 2017

      Effectively, enabling "AllowExchangeConnectity" on the server side solved my issue.

      Thanks for the tips

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