Update April 11, 2018: The update reflects the latest plans on Lync Phone Edition (LPE) as well as updates on the supported features.
Update April 18, 2018: This article has been updated on April 18, 2018. We added links to the update offers of our partners.
Certified Skype for Business 3rd Party IP Phones (3PIP) for Skype for Business Online will be supported by Microsoft Teams.
Skype for Business Online has a wide range of IP Phones that have been tested and certified as documented in Getting phones for Skype for Business Online. Since we just announced at Ignite, that “Teams will evolve as the primary client for intelligent communications in Office 365, replacing the current Skype for Business client over time” (source: A new vision for intelligent communications in Office 365) customers are wondering, if their Skype for Business Online phones will work against Microsoft Teams as well.
This FAQ should answer the many questions raised at Ignite and post around Skype for Business Online phones and Microsoft Teams.
3rd Party IP Phones (3PIP) Devices
Q: Will my 3PIP (3rd Party IP Phone) continue to work when I switch to Microsoft Teams?
A: Yes, we plan to support all Certified Skype for Business Phones (3PIP).
Q: When will these 3PIP phones be supported with Microsoft Teams?
A: We are planning to support these phones with Microsoft Teams in the second quarter 2018.
Q: What features will be supported on these 3PIP phones after switching to Microsoft Teams?
A: We plan to support the following Skype for Business Online existing features with no change in user experience:
Additionally, the following IP phone features are expected to be supported when an IP Phone user is enabled for Teams:
Q: Will 3PIP phones user interface change (i.e. branding to Microsoft Teams) once I switch the user account?
A: The user experience on 3PIP phones will not change when a user moves to Microsoft Teams.
Q: Will Skype for Business Server connected 3PIP phones get affected?
A: There will be no change to 3PIP phones connected to Skype for Business Server. They will be able to join Microsoft Teams scheduled meeting with the experience detailed above.
Q: What tenant-admin or user action is required for 3PIP phones to support Teams?
A: No tenant-admin or users action or configuration is required when users are switched to Microsoft Teams.
Q: Will there be any Teams specific devices?
A: Yes, we are working with partners to create new personal devices for Teams. Please refer to Bringing Intelligent Communications in Microsoft Teams across devices for more information.
Lync Phone Edition (LPE) Devices
Q: What about Lync Phone Edition (LPE)?
A: While we originally planned to support LPE against Teams, there are multiple factors that prevent us from enabling them to work with Teams:
Q: Which LPE Phones will be affected by the change to TLS 1.2?
A: Devices impacted:
Q: Can I connect to on-premises deployments of Skype for Business Server or Lync Server?
A: LPE device users can continue connecting to on-premises deployments that use TLS 1.0. However, compliance requirements—such as the Payment Card Industry Data Security Standard (PCI DSS)—may force your customers to upgrade to TLS 1.2.
Q: What are my options for new devices?
A: We have offers available from our partners (AudioCodes, Jabra, Plantronics, Polycom and Yealink) to support a transition plan to new devices:
Hopefully this covered the most important questions – if not, let us know in the comments section!
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