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Introducing Microsoft Training Services

This article is by Peter Krebs from the Microsoft Training Services team. 

 

Today we are announcing the pre-pilot phase of Microsoft Training Services, a digital, customized learning service for Office 365 and Windows 10 that helps customers transform their organizations without investing heavily in training and change management resources.

 02@2xV1 (1).pngMicrosoft Training Services - delivering content straight to your intranet

To date, 25 organizations have participated in the pre-pilot phase, helping to develop and test the service. We’ve learned that customers face key challenges with training their employees how to use Microsoft apps and services:

 

  • Landing the business-specific reasons that new tools are beneficial
  • Customizing adoption and training content to meet the needs of their environment
  • Keeping training content up-to-date
  • Measuring the results of their training efforts
  • Keeping IT and champions up-to-date on new features

Microsoft Training Services solves these problems by delivering:

 

  • Customizable, flexible content – Admins choose to hide or show content based on their environment or build their own custom playlists that are tailored to the unique needs of their organization. End users make their own playlists and share them with coworkers.
  • Experiences sized to the customer need – Our service offers training playlist tools to be incorporated within their existing sites or the full Toolkit for Teamwork experience which can provide the end to end out of the box website for customizable adoption & training content.
  • Always up-to-date content: Microsoft Training Services content is continually and automatically updated, enabling organizations to provide a library of up-to-date learning content for end users and avoid the hassle of having to make the changes themselves.
  • Measurement tools – Management gains valuable insights into the training materials users consume and the types of custom playlists they create and share.

 

No additional training resources or package purchases are required to use either the training content or full site experience solutions. Microsoft Training Services delivers training content from an Azure-hosted content store to a Web part hosted on the customer’s SharePoint communication site. A similar package can be installed that will provide the full Toolkit for Teamwork SharePoint Online full site experience.

 

Microsoft Training Services will be available as a pilot in late July 2018. To be added to the pilot waitlist or to learn more register at https://aka.ms/mtspilot.

25 Comments

Link completed within minutes of it being displayed during the SharePoint Virtual Conference. I'm working on a project right now for a major New Zealand media network where this web part would be perfect, bringing Microsoft training material directly into their SharePoint Comms sites. 

New Contributor

Registration completed during the SharePoint Virtual Conference. Project on 12.000 users company.

Registration completed @Naomi ! Waiting exited to spread the word and have more adoption on cloud services !
New Contributor

Looking forward to this. Registration completed. 

Regular Visitor

Fantastic, just what we're looking for at Dorset County Council to help the adoption and engagement work. I've registered and am now looking forward to learning more.

Registered and looking forward to seeing more!!

Frequent Contributor

Registered!  I cannot wait. 

Occasional Visitor

Excited about this opportunity!

Contributor

Excited about this option. Question- will there be content segmented based on permissions? The vast majority of our users need to know how to do things at a "contributor" level and below. One of my biggest pet peeves w/ standard MS training on the site is that "getting started" content includes stuff like "set up a new site" or "create a new list" and those options aren't open for most staff. I'd love it if there were a section for users and then something separate for people who manage sites. At least for the SharePoint piece. Same for anything that requires creating an O365 Group- we have that disabled, so people need to request a new group in order to set up a Team, Plan, Yammer Group, etc.

Frequent Visitor

This looks great. How do I register for this?

Fantastic initative and potentially perfect timing, I’ve registered my interest.

@Elspeth Cottrell the last line of the blog post has a link to register

Microsoft

Although we are still in Pilot Phase and features are in flux, Microsoft Training Services plans to offer the ability to view content by Role, be it an Administrator, HelpDesk, or End-User. In addition, plans are to offer an Administrator the ability to hide and show the content he or she thinks appropriate for the end-user audience. I understand your desire to separate user content from content for those who create and manage sites. To help with varied audience needs, Microsoft Training Services plans to offer the ability to build custom playlists and paths that can be assembled and shared to meet specific audience needs – whether it’s creating a Group for Admins or simple “contributor-level tasks” for end users.

Contributor

@Peter Krebs Thank you so much! That is excellent news!

New Contributor

Hi @Peter Krebs - what languages are you *planning to* provide training materials in? Anything else than English?

Established Member

We are currently in the process of rolling out Office 365 and soon to be rolling out Windows 10, to around 40,000 users, these users are a mix of Volunteers and Employed Staff.   We have a dispersed user base spread over 350 locations at some incredibly remote locations across the UK and Ireland. This kind of training material would be fantastic for our organisation.

Regular Visitor

Trying to register, but the forms is stuck after hitting the Submit button.

Is registration closed? Thank you.

This is great! Registered and ready to hear more about this.

Contributor
So hope we are one of the choosen ones just rolling out a soft launch of Microsoft Teams and piloting windows 10 would be so useful right now!

Do we have a view on the extent of localisation to date?  Would be incredibly useful for global customers to be able to offer the services in their chosen languages, rather than straight US English :)

Occasional Contributor

@Peter KrebsReading the key challenges we customers face when it comes to adoption (copied below for reference) was spot on!  Registered my company's interest in this summer's Microsoft Training Service's pilot !!!

  • Landing the business-specific reasons that new tools are beneficial
  • Customizing adoption and training content to meet the needs of their environment
  • Keeping training content up-to-date
  • Measuring the results of their training efforts
  • Keeping IT and champions up-to-date on new features
Contributor

This could be perfect for my 150,000 seat customer. We would like to get into the program asap please.  I signed up above.

Frequent Contributor

What from I can see this looks fantastic. I work as a consultant to support training and adoption and the need for materials like this is very important. As an employee at a Microsoft partner company, I am concerned Microsoft is now offering FREE resources that compete with offerings we have laboured to develop ourselves for our customers. Any thoughts @Naomi Moneypenny?

Frequent Visitor

registered and can't wait, we've been trying to create a sharepoint site to do this function but having something ready made, user friendly and regularly updated will be a fantastic edition to my growing training section for our staff

Visitor

Registered and can't wait to see the trial - does anyone know if this is the envisaged replacement for the training offered at onlinelearning.microsoft.com?