The incident and this is now resolved. We're keeping this article here for historic purposes since we linked to it from the SHD. The fix was in on March 14, but didn't close the loop and mark as resolved until 6/13.
We recently identified and communicated an advisory “IT175607 - Unable to Enroll Devices” on the Intune Service Health Dashboard. Our testing found that new trial EMS or Intune accounts attempting to enroll devices using Apple Device Enrollment Program (DEP) enrollment for kiosk flow were stopped at “Awaiting Configuration” and could not complete enrollment.
The specific scenario where this error message occurs is:
We are fixing this service-side bug and expect a fix to be released shortly. If you have opened a trial EMS or Intune account and are wanting to use Apple DEP enrollment for kiosks, we have several workarounds you may use if you happen to be on one of the scale units affected by this bug. Options include:
You are also welcome to just wait as we’ll be fixing this shortly. Try out all the other enrollment options! We’ll update this post when the service is updated and the fix is in production.
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