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Steve_Conn's avatar
Steve_Conn
Icon for Microsoft rankMicrosoft
Jul 18, 2017

Discontinuation of support for Session Border Controllers in Exchange Online Unified Messaging

In July 2018, we will no longer support the use of Session Border Controllers (SBC) to connect 3 rd Party PBX systems to Exchange Online Unified Messaging (UM).  We're making this change to provide ...
exchange online
Lynn Towle's avatar
Lynn Towle
Iron Contributor
Jul 19, 2017

As a customer that uses this type of environment with an EA, I find this completely unacceptable.

 

  1. Tansitioning to Microsoft PBX is a significant capital expense and would take several years to implement.
  2. On-prem Skype for Business implementations are bloated and require way too much management overhead. I took out my Skype for Business server and went to strictly Skype online for this exact reason.
  3. Please see the above.
  4. A third party voicemail system is another significant capital expense.

Also, how does installing Skype for Business on-prem fit into "Cloud First"? You are requiring even MORE on-prem infrastructure by forcing this change, with little or no increase to your bottom line.

 

This will make me reconsider the services that I currently have included with my EA.

 

 

 

 

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