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paolot
Occasional Contributor

Hello everybody!

I started using Microsoft Edge Dev some months ago and everything went smoothly until today: I turned on my laptop, opened Edge Dev and noticed that it is not working anymore at all.

image.png

Any page that I try to open (even the welcome tab) doesn't load and moreover the only two extensions that I installed (uBlock Origin and Norton Password Manager) are crashing.

I would like to check the log file (if any) in order to understand a little bit better what's going wrong under the hood.

 

I'm using Windows 10 Pro 1903, unfortunately I can't provide the Edge Dev version since the "about" tab is not working. Trying to download and run the latest installer from the web did not help.

44 Replies

@paolot I am seeing exactly the same problem. Win10 1809 Enterprise in my case.

@paolot

Same here, running fine for weeks then suddenly the same problem - no pages (not even "Edge" pages, such as settings) will load, and all extensions crash. This happens with both Edge Dev and Edge Canary, and I've tried reinstalling both but the problem persists. I'm running Windows 10 Pro 1809 x64.

 

Starting Edge with the '-no-sandbox' switch seems to workaround the issue, but doesn't seem like a proper resolution?

@Peckmore thanks for sharing, using that flag makes it working also for me. That's obviously not a solution but for sure a precious workaround at the moment! :)
same problem here, Win 10 pro 1903, all tabs crashing. I have the adblock extension which is crashing but I also can't access the extension page to try disabling it

@paolot I'm having the same issue on 64-bit Windows 10 (1809), it might be related to an open Chromium issue

 

https://bugs.chromium.org/p/chromium/issues/detail?id=990640

 

Solution

@RetroChrisB thanks for sharing. Reading the discussion about that issue I got rid of the previous flag ("-no-sandbox") and changed to "--disable-features=RendererCodeIntegrity" since that should be a little bit more secure.

Thanks!

I was having the issue a few days back with Edge Canary, but it's fine now after one of their daily updates. I've had it happen in Chrome Canary too and the same thing...usually by the next day update (or second next day update) it's fixed. Sometimes for whatever reason it carries into Dev. As others said there can be a specific reason or Windows reason for it happening (I don't know as Canary is working fine for me now, an I'm not on the Dev side of things). 

 

You can also see if the same bug happens in Chromium:

 

(Keep in mind that Chromium is not meant to be used as an everyday or regular browser as it doesn't have auto updater or any updater except manually installing it everyday, and it lacks important codec that isn't built into it to run certain applications. So stick with Edge Canary/Dev/Beta for that, but it's good for testing to see if a bug is in the original source or for analyzing  to see if an crashing issues found in the later versions like Canary and Dev are happening in the original trunk version). https://www.chromium.org/getting-involved/download-chromium

Same issue here! Versão 78.0.253.0 (Compilação oficial) canary (64 bits)

 

Windows 10 pro 1903 @paolot 

@tharosfire @paolot @ItalianAce @RetroChrisB @Mark Heath 

 

Thanks, everyone for reporting this issue.

 

I have reported this problem to the engineering team.

 

I'm curious if it's only affecting specific extensions, could you all please list an extension or two you where using?

 

Thanks for your patience,

 

Frank.

I've just got Adblock Pro, but only one out of three computers (all with the same extensions) has the problem on the latest version of dev channel, so I don't think its to do with the extensions themselves. The --disable-features=RendererCodeIntegrity flag fixes it for me on the computer that is failing.

@V-FRROME 

In my case the Chromium team think it's a known incompatibility between Symantec Endpoint Protection 14.0.3929.1200 and renderer code integrity. I am using that version of Symantec Endpoint Protection.

 

https://bugs.chromium.org/p/chromium/issues/detail?id=993099

 

I don't currently have any extensions installed

@RetroChrisB interesting, indeed I'm using Symantec Endpoint Protection 14.0.3876.1100, just curious if it's affecting only people with this antivirus.

@RetroChrisBI can see a correlation here too.

"--disable-features=RendererCodeIntegrity" solves the problem.

We're using Symantec EndPoint Protection on our PCs too, version 14 (14.0 RU1 MP2) build 3929 (14.0.3929.1200) on Windows 10 Enterprise 1709 (16299.1268) 64 bits.

@paolot indeed, we are using SEP as well, version 14 (14.0 RU1 MP1) build 3876 (14.0.3876.1100)

I came in this morning to the same issue. We are running SEP 14.2.1031.0100.

 

Creating a shortcut with --disable-features=RendererCodeIntegrity is a working workaround for me as well.

@RetroChrisB 

Having the same problem on a work PC - we are using SEP as well.

I am having a similar but intermittent problem as well, both on MacOS and PC.

 

In my case, tabs will randomly redirect to the "this page is having a problem" error page, either immediately when opened, or a while after they are launched. No real pattern, and some tabs never have the issue.

 

I do not use Symantec Endpoint Protection in any capacity.

 

Using this list of extensions:

  • 1Password X Beta – Password Manager
  • Alternate Player for Twitch.tv
  • Open In IINA
  • Reddit Enhancement Suite
  • Shut Up: Comment Blocker
  • Stylus
  • Tampermonkey
  • uBlock Origin
  • uBlock Origin Extra
  • Video Resumer

@V-FRROME I did a report through the browser, was erroring on Cisco WebEx (v1.5 & latest) plugin from the Google store, the only one installed. However even with it disabled I still had the issue. Had the same issue on the Canary build, but Beta being a bit older remained fine.

 

Alternate to the flags, on Win10 if you put the browser in Win8 compatibility mode it works fine. 

@paolot  I got the same error

I got the same issue. We are using SCEP as well. No externsions load either.

@paolot 

I have this problem and i don't use SEP.  I'm using 1903, edge dev and no extensions.  I use any windows 10 built security.   all pages show "this page is having a problem"  even the settings etc...  had to make a shortcut with --disable-features=RendererCodeIntegrity option to make it work.  sigh.   just when I thought I could leave firefox…    

@V-FRROME In my case, the only extensions I have are LastPass and Adblock, both installed via the Microsoft Store.

 

@RetroChrisB We are also using Symantec Endpoint Protection v14.0.2349.0100.

It seems like few days ago Symantec published a technical article about the issue, it should be fixed with the release of Symantec Endpoint Protection 14.2.

 

Since many of us will not be able to perform the update (since it is managed from our company) Symantec provides a workaround too, consisting of adding an "Application" exception to SEP.


Unfortunately I wasn't able to test the workaround since the option to add application exceptions on my instance is disabled by my company.

@paolot I'm running 14.2 and the issue persists.

@autumnwalker thanks for sharing! Could you please add your experience to the open Chromium issue? It could be important for the development team, because right now they probably think that the update is going to fix while it's not!

Done.

@autumnwalker any news from your tests? Still not working?

@paolot   it's working again.  one of the last updates must have fixed it because i left it alone.

@GaryJonJon not working for me.

@GaryJonJon it's not working for me neither. Maybe you have an update of SEP, could you please tell us which version you are currently using?

Thanks!

Still not working here.
I’m not using SEP

Try with Windows Compatibility troubleshooter try to set:

Run this program in compatibility mode for:

Windows 8 it will work like a charm!  @paolot 

We're also having this issue - currently running SEP 14.0.3752.1000

Having the same problem today with Beta 78.0.276.8. The only thing that changed to my knowledge is that I added the Webex meeting extension yesterday from the Chrome Store. I've tried uninstalling and reinstalling the Beta version, long with Dev 79.0.279.0 and Canary 79.0.286.0 all with the same results. 

All pages in Edge display the same thing. Settings, Extensions, About.  Event log 

 

Faulting application name: msedge.exe, version: 78.0.276.8, time stamp: 0x5d8af48d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000009f1fc
Faulting process id: 0x855c
Faulting application start time: 0x01d57559e8b0e864
Faulting application path: C:\Program Files (x86)\Microsoft\Edge Beta\Application\msedge.exe
Faulting module path: unknown
Report Id: 8821d087-10c9-42cf-8372-28b566939c30
Faulting package full name:
Faulting package-relative application ID:

@onibocho did you try running it with the parms -- "C:\Program Files (x86)\Microsoft\Edge Dev\Application\msedge.exe" --profile-directory=Default --disable-features=RendererCodeIntegrity

 

this has been working for me.

Likewise here @paolot 

And even the version of SEP that we are running is beyond user control, so we will have to wait until my organisation is ready to roll out the next major update.

Wow.. this solved my issue too. On corporate machine i can not uninstall that **bleep**ty symaNt3c garbage so using this flags helped me out. On my private machine it all works fine cause I am not a masochist!
Thanks for that reply. I must have missed that above but yes that works for me.

@V-FRROME 

 

I'm still having this issue, on both Dev and Beta channels, and it's happening on multiple computers (one personal, one corp). Both a  Dell computers if that's worth anything (an XPS 13 2-in-1 7390 and a Latitude 7480), with Symantec Endpoint Protection on the work Latitude. As for extensions, I only have 2 - 1Password X and Momentum Dashboard.

 

The --disable-features=RendererCodeIntegrity flag does seem to fix it for me on both computers that is failing. Prior to this, I noticed that reinstalling would fix the problem for a while, but then it would just show up out of the blue for no reason when starting the app sometime... Pages wouldn't load, and even the About and Preferences wouldn't load.

@dansauve 

 

I have found that if I use the --disable-features=RendererCodeIntegrity", Edge works to at lease allow me to get into extensions.  Once in Extensions, if I enable "Allow extensions from other stores" then remove the RendererCodeIntegrity switch, then the Edge issue seems to be resolved.  I am using SEP 14.2.4814.1101 (aka 14.2 RU1 MP1).

 

Thank you! I'll try this next time is if the issue persists. The issue I had with adding the arguments to the executable is that if I launched EdgeDev from a hyperlink (in Outlook for example) it still wouldn't work because those arguments aren't passed (even adter I ensured that allowing extensions from other stores was enabled).

Luckily, seems like MS is listening and I see in this week's dev release v79.0.294.1 the following:

"Temporarily disabled Renderer Code Integrity by default to prevent situations where it causes all tabs to crash upon loading."

Hopefully this means that this shouldn't be an issue at all now even when Edge is launched without a shortcut including those arguments.

I'm getting this same error page on most sites.

I'm using Edge Dev 79.0.294.1 on Win10 1903 and don't have any Symantec  Software (I'm using Windows Defender)

 

This switch doesn't help

"C:\Users\<username>\AppData\Local\Microsoft\Edge Dev\Application\msedge.exe" --profile-directory=Default --disable-features=RendererCodeIntegrity

This means I've had to go back to the original Edge for my browsing (ironically the Chromium issue page won't load in that!).

 

 

 

@thommck manually disabling the Renderer Code Integrity won't help you since it is already disabled by default as already stated by @dansauve.

I guess you are currently experiencing a different kind of issue.
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