Final Update: Thursday, 24 October 2019 22:27 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/24, 21:53 UTC. Our logs show the incident started on 10/24, 21:44 UTC and that during the 9 minutes that it took to resolve the issue 3.7% of customers in the West US 2 region experienced query failures.
-Jack Cantwell
We've confirmed that all systems are back to normal with no customer impact as of 10/24, 21:53 UTC. Our logs show the incident started on 10/24, 21:44 UTC and that during the 9 minutes that it took to resolve the issue 3.7% of customers in the West US 2 region experienced query failures.
- Root Cause: The failure was due to problem with a backend system.
- Incident Timeline: 9 minutes - 10/24, 21:44 UTC through 10/24, 21:53 UTC
-Jack Cantwell
Initial Update: Thursday, 24 October 2019 22:00 UTC
We are aware of issues within Application Insights in the West US 2 region and are actively investigating. Some customers may experience Data Access issues (e.g. timeouts, latency and refused requests).
-Jack Cantwell
We are aware of issues within Application Insights in the West US 2 region and are actively investigating. Some customers may experience Data Access issues (e.g. timeouts, latency and refused requests).
- Work Around: none at this time.
- Next Update: Before 10/24 23:00 UTC
-Jack Cantwell
Updated Oct 24, 2019
Version 2.0