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Final Update: Monday, 14 October 2019 21:03 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/14, 20:03 UTC. Our logs show the incident started on 10/14, 16:53 UTC and that during the 3 Hours & 10 Minutes that it took to resolve the issue, some customers in East US might have not received some alerts or experienced alerting latency.

  • Root Cause: The failure was due to issue in backend service.

  • Incident Timeline: 3 Hours & 10 minutes - 10/14, 16:53 UTC through 10/14, 20:03 UTC

We understand that customers rely on Log Search Alerts and Application Insights as a critical service and apologize for any impact this incident caused.

-Saika


Initial Update: Monday, 14 October 2019 18:06 UTC

We are aware of issues within Log Search Alerts and are actively investigating. Some customers in East US may experience alerting failures.
  • Work Around: None
  • Next Update: Before 10/14 21:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Saika