Final Update: Thursday, 24 October 2019 10:32 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/24, 10:30 UTC. Our logs show the incident started on 10/24, 06:45 UTC and that during the 3 hours 45 minutes that it took to resolve the issue customers would have not received Smart Detection Email notifications.
-Rama
We've confirmed that all systems are back to normal with no customer impact as of 10/24, 10:30 UTC. Our logs show the incident started on 10/24, 06:45 UTC and that during the 3 hours 45 minutes that it took to resolve the issue customers would have not received Smart Detection Email notifications.
- Root Cause: The failure was due to issue with our email notification service.
- Incident Timeline: 3 Hours & 45 minutes - 10/24, 06:45 UTC through 10/24, 10:30 UTC
-Rama
Initial Update: Thursday, 24 October 2019 08:04 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience missing Application Insights smart detection notification email from azure portal.
-Rama
We are aware of issues within Application Insights and are actively investigating. Some customers may experience missing Application Insights smart detection notification email from azure portal.
- Work Around: None
- Next Update: Before 10/24 11:30 UTC
-Rama
Updated Oct 24, 2019
Version 2.0