Application Insights Smart Detection Email notification failure - 10/24 - Resolved
Published Oct 24 2019 01:09 AM 1,213 Views
Final Update: Thursday, 24 October 2019 10:32 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/24, 10:30 UTC. Our logs show the incident started on 10/24, 06:45 UTC and that during the 3 hours 45 minutes that it took to resolve the issue customers would have not received Smart Detection Email notifications.
  • Root Cause: The failure was due to issue with our email notification service.
  • Incident Timeline: 3 Hours & 45 minutes - 10/24, 06:45 UTC through 10/24, 10:30 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Rama

Initial Update: Thursday, 24 October 2019 08:04 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience missing Application Insights smart detection notification email from azure portal.
  • Work Around: None
  • Next Update: Before 10/24 11:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Rama

Version history
Last update:
‎Oct 24 2019 03:38 AM
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