This is an absolute joke. By practicing good IT security, this system causes customers to wait up to 24 hours for each universal print issue. As assigning the license can take 24 hours to apply to the portal. Most of our customers have moved away from Universal Print due to these restrictions, but it still makes me cringe at how incompetent a system this is. And the excuse for nearly 5 years of this mess? "We are working on other features". I guess if it doesn't have a CoPilot logo slapped on it, it gets left to the wayside to rot and die.
Agreed. Several of our customers have either moved off Universal Print or rejected proposals to implement it because of these licensing issues and its inability to be managed by Partner administrators. We've moved on to other print management products
