Adam Wood's avatar
Adam Wood
Copper Contributor
Dec 17, 2022
Status:
Clarification needed

Connector App Requires Internet Explorer

Even if you have all your browser settings set to use Edge by default, the connector app is still relying on Internet Explorer for sign-ons. Can this be fixed?

5 Comments

  • peterpeterpeter's avatar
    peterpeterpeter
    Copper Contributor

    ve experienced this too, it's a huge issue. The Connector app needs to try to open Edge first to be more secure. We have the Print Connector running on a VM that doesn't seem to have IE installed, and has Edge installed as the default browser, but the Connector tries to open IE to authenticate me every time instead of Edge, or the default browser.

  • Adam Wood's avatar
    Adam Wood
    Copper Contributor

    Windows Server 2022 Standard, Version 21H2 OS Build 20348.1487

    Edge version 109.0.1518.70

    IE About gives me the same information as Windows Server

  • keeron's avatar
    keeron
    Former Employee

    Adam Wood We don't directly use a specific browser. The pop-up seen is for AAD authentication. To root cause the issue and perhaps offer a solution, can you share some details of your setup:

    1. What's the OS SKU and version? 

    2. Version of Edge and IE

    3. Screenshot of the experience (please blur any personal details)

     

    Thanks