NikkiaTCarter1's avatar
NikkiaTCarter1
Brass Contributor
Apr 28, 2026
Status:
New

Issue trying to create a new group

Hi! I am trying to set up a new group and keep getting this error: 

Error:GraphQL Error: Exception while fetching data (/createGroupHub) : No entity of type 'category' exists whose property 'key' has value 'usergroup-reviews'

 

Help please :)

BUG Report

5 Comments

  • Allen's avatar
    Allen
    Icon for Community Manager rankCommunity Manager
    Jul 29, 2026

    NikkiaTCarter​ 

    We are not seeing any issues with creating Group Hubs. If this is still affecting you could you try clearing your cache and if you're still able to duplicate the issue please capture a HAR file and send my DM. I will then give you an email to send it to. 

    • NikkiaTCarter1's avatar
      NikkiaTCarter1
      Brass Contributor
      Jul 29, 2026

      Hi Allen! I was able to create yesterday or the day before and it went through this time. I am just waiting for approval now.