MrBrooks's avatar
MrBrooks
Copper Contributor
Sep 21, 2022
Status:
New

Teams Call Queues: Ability to Configure Business Hours

In the Teams Admin Center, you currently have the ability to configure 'Business Hours' for an Auto Attendant.

 

I personally, and sure many others, would like to see the 'Business Hours' feature become available for Call Queues.

 

This could be added in such a way that, once the hours are configured, a sub-section becomes available such as "call action if outside of hours" that can also be configured to disconnect/divert to number/divert to mailbox/divert to group.

1 Comment

  • Rich-uk's avatar
    Rich-uk
    Copper Contributor

    This was a feature in Skype i am surprised it is not available in teams and could really do with it 
    we have a queue that has to switch ooh