ZhongGuo's avatar
ZhongGuo
Copper Contributor
Jan 01, 2025
Status:
New

My E5 subscription account has mysteriously disappeared

My E5 subscription still has 82 days left, but when I log in to my E5 account, it shows "This username might be incorrect. Make sure that the username you typed is correct. Otherwise, contact your administrator." I have double-checked the account name and confirmed that the input is correct.

The user I used to apply for the E5 account is:

       email address removed for privacy reasons

The domain name I applied for is:

       licerz.onmicrosoft.com