Developer Dashboard Still Showing Old Expired Sandbox After New Instant Sandbox Was Provisioned

Hi team,

I need help with an issue involving the Microsoft 365 Developer Program sandbox.

I deleted my old Developer Program profile and rejoined using my Outlook account (email address removed for privacy reasons). I received a new welcome email confirming that a new instant sandbox was provisioned on 10th November, but my Developer Dashboard still shows my old, expired tenant: email address removed for privacy reasons expired on November.

It has now been 5 days, and the dashboard has not refreshed or linked to the new sandbox tenant.

Additional context: My previous sandbox should not have expired, because I was actively using it and did not violate any program terms. The incorrect expiration may have caused this backend sync issue.

The issue appears to be that my Developer Dashboard is still linked to the old, expired tenant instead of the newly provisioned sandbox. This looks like a backend synchronization problem that may require a manual re-link by the Microsoft Developer Program team.

I would appreciate it if the backend team could help re-link my Developer Program profile to the new sandbox tenant.

Thank you,
Dee