Allow management of Teams voice, call queues and auto attendants etc through graph

Currently the only supported model is the teams powershell module, that doesn't support azure ad apps however. We'd love to automate creation and updates to call queues and the like, but we don't l...

Microsoft Graph

Andre Hagmann

Brass Contributor

Mar 15, 2022

Dear Microsoft

We have a lot of requirements from customer for self service management of Auto Attendant or Call Queues Services from Receptiondesk Users. The only available solution is to use PowerShell with a Teams Admin Service Account embedded in a PowerShell Script. But this is a big security concern from many customer to handout the Teams Admin Account, even if we use the account embedded or hidden in a PowerShell Script or WinForm GUI Tool. One additional Issues is, that you have to maintain the local installed PowerShell Module on the Clients. The only long term solution would be with Graph with granular Admin Rights and no need for PowerShell Module Installation.

To Microsoft: Please share your roadmap for such Automation cabability with Graph

many thanks

Andy