Windows App hangs when images are copied to local machine's clipboard

I am using MacOS Sonoma 14.7 and Windows App Version 11.0.0 (2372) on Mac. 

 

Final Update - Problem seems to be resolved: I realized that this problem was also happening when using the Windows App on Windows, and it was only happening while I was connected to one of my devboxes. Apparently, that devbox machine had "ditto" installed. Ditto is a clipboard manager which can keep a history of items on the clipboard. Apparently, when I uninstalled ditto, the problem just disappeared. I did not test it, but ditto app might be causing this problem even on every remote desktop connection. 

 

Anyways, I leave the original problem I was experiencing here, just to let other users know about it:

 

Original Problem Description: 

When clipboard mode is set as Bidirectional or Local to Remote only, if I use the Mac Screenshot tool to copy some portion of my desktop, and then paste into some app running on my mac (e.g., One Note), remote desktop connection freezes, and I often have to close and reopen the connection. Sometimes, it unfreezes after some 15-20 seconds. 

 

This problem does not happen when the clipboard sharing is Remote to Local only. 

 

It does not matter if the region of the screen I copy is from my remote desktop, or from another monitor's Mac desktop. It looks like the screenshot image is trying to be synced back to the remote desktop connection, and that causes windows app to be stuck. 

 

Update: The problem also happens if I open an image on my mac on the preview app, and then copy the image to the clipboard, which causes a similar hang up. This is an image of size 1.6 MB only. 

 

It does not end there, when the last item on my Mac clipboard is an image, the freezing even happens if I restart the connection. It looks like windows app is freezing while trying to transfer the clipboard contents from the local machine to the remote machine. It would be better if this operation could be done in background without harming the user's experience.