mcklwckl's avatar
mcklwckl
Brass Contributor
Feb 16, 2023
Status:
Closed

Screen artifacts after upgrade to Version 10.8.2 (2057)

After upgrade my remote desktop screen is full of vertical lines. The attached screenshot shows an example that's not too bad but this happens in all applications, and on the desktop/taskbar. Lots of lines on the login screen.


The app is used daily in the same configuration and was fine until latest update. Client and host reboot did not help.

 

Is it possible to revert to a previous version?


This is Remote Desktop Beta 10.8.2 (2057) running on macOS Monterey 12.6.3.

Client is Win 10 Pro, Version 10.0.19045 Build 19045

 

 

13 Comments

  • mcklwckl's avatar
    mcklwckl
    Brass Contributor

    I changed Graphics interpolation level from High to Automatic, and None, and turned Use hardware acceleration off. Restarted app between each change. No difference, lines persist.

     

  • lthibx's avatar
    lthibx
    Brass Contributor

    mcklwckl 

    I am also experiencing this same issue...actually a client of mine originally reported the issue to me. As I investigated the issue, and experiencing the same issue as my client, I determined that this occurred with the update to 10.8.2. Downgrading to the previous version 10.8.1 corrected the issue for me. You can find it on this page? https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_groups/all-users-of-microsoft-remote-desktop-for-mac

     

    I downloaded the 10.8.1 (2048), version immediately prior to 10.8.2 (2057), unzipped the package and placed the .app in the Applications folder (system not user). Connection returned to normal without the vertical bars.

     

    Hoping Microsoft sees this and corrects the issue in the next update.