Good Morning,
I have been having issues with Remote Desktop freezing up on my M1 MacBook Pro running macOS Monterey. When the app freezes it causes other issues on my Mac as well but everything goes back to functioning properly once I force close the app.
4 Comments
Here’s a quick solution:
1. Update Software: Ensure macOS and Remote Desktop are up to date.
2. Reinstall App: Delete and reinstall Remote Desktop.
3. Reset Preferences: Remove Remote Desktop preferences from `~/Library/Preferences/`.
4. Clear Cache: Delete cache files from `~/Library/Caches/`.If issues persist, contact Remote Desktop or Apple Support.
TaniaMariscalMicrosoft
Status changed:NewtoClosed- TaniaMariscal
This forum is focused on Azure Virtual Desktop Feedback. If you are running into issues, we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.
I've also run into issues with Remote Desktop freezing on M1. My coworkers on M1 have reported similar issues that require either disconnect and reconnect or full force quits of the app. Coworkers on Intel mac have not had any issues and I don't have the same issue on my own Intel Mac.
