Since I installed the latest version of Sonoma I am not able to print anything anymore when using from my remote software.
57 Comments
gietalMicrosoft
Hello everyone,
We want to inform you that due to recent changes in macOS Sonoma, printer redirection is currently supported only when connecting to Windows 10 and newer versions.
To ensure proper functionality, please make sure you have downloaded the latest beta client from aka.ms/rdmacbeta (version 10.9.4 build 2160).
If you are using macOS Monterey or an older macOS version, printer redirection will still work as it was when connecting to older Windows versions.
We appreciate your understanding and patience as we work on a more permanent solution for older Windows operating systems.
Thank you for your cooperation.
- Ahhh...I feel everyone's pain!! I did all the same things...tried everything to make the printer work, bugged IT, called Apple Support...no luck. How devastating to have such a major functionality impairment after an upgrade. I'm so overwhelmed at work I can barely keep up on a normal day with being able to print....having to save things as PDFs and email them to myself 100x a day is very frustrating.
goldadam33, you mentioned "Creating a folder that the Remote Desktop session will share with your Mac. You can place the file into that folder on the Remote Desktop, then open the folder in finder and just print it from there." How do you create a folder within the Remote Desktop that is shared with your Mac? Does anyone know how to do this?
Hi MS,
Can we get an update on this, please? We need this fixed as soon as possible.
Thank you,
Carmine Poliandro
I already tried adding a new printer using Postscript driver only, did not work.
- gietal
macOS Sonoma remove support for postscript which is the format Remote Desktop use to redirect printing. This format is used for backward compatibility to older windows OSes.
https://support.apple.com/en-us/HT213250
probably similar thing is happening with the Citrix app mentioned above. We are looking for a solution
Same problem here, although we're using Citrix not Remote Desktop. Perhaps the Sonoma update broke printing on all remote login solutions.
Also, here's the Apple thread about the same issue, in case anyone is curious:
https://discussions.apple.com/thread/255168310
Same here. Wasted 2 days with msft tech support while my employees are all unable to work (print, checks from Quickbooks) Who do we send the bill to for lost time with tech support and days lost work? please fix this ASAP !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- gietal
thanks for reporting this issue. we are able to repro this on our lab and are currently investigating.
Same Problem here. I work on my iMac with Microsoft Remote Desktop on al Microsoft Cloud PC. Until I upgraded to Mac OS Sonoma printing works without any Problems.
After the Upgrade to Sonoma printing doesn't work anymore over RDP.
Local printing from Sonoma works still fine without any Problems.
It is correct that the Folder "redirect" in the Microsoft Remote Desktop "connection" is (continues) working normally, which allows for saving documents as pdf or doc (etc.) and then printing them on a local printer. The remaining issue is with accounting systems that print checks. For example, there is no option in QuickBooks to print a check to a pdf, and even if this were possible, reprinting the pdf on check stock would almost certainly not line up with the pre-printed check stock. I am sure there are many other similar issues with remote programs printing pre-printed forms (such as a check). Either Microsoft or Apple needs to fix this printer problem. In the interim, the solutions are: (1) revert to Ventura, (2) find an older MacBook in the closet that has not been updated to Sonoma and load Microsoft Remote Desktop, or (3) Go to Best Buy and buy cheap PC and load Microsoft Remote Desktop. You can never tell when a cheap PC may come in handy.
