Status:
Closed
Microsoft Remote Desktop (macOS version) - After inactive for sometime, screen went dark
Microsoft Remote Desktop (macOS verison)
Version 10.9.2 (2147)
It all works fine when initially login into remote windows session.
But after inactive for several hours (usually I leave the session on when I go to sleep), when I up in the morning, the session/screen just turn black.
The actual Windows computer is still on with sleep feature turned off.
How can I solve this black screen issue?
1 Comment
TaniaMariscalMicrosoft
Status changed:NewtoClosedWe are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.