Microsoft Remote Desktop (macOS version) - After inactive for sometime, screen went dark

Microsoft Remote Desktop (macOS verison) Version 10.9.2 (2147) It all works fine when initially login into remote windows session. But after inactive for several hours (usually I leave the s...

macOS client

Session performance

TaniaMariscal

Microsoft

Sep 06, 2024

Status changed:

New

Closed

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.