While using Microsoft Remote Desktop for the Mac, in conjunction with Splashtop Business, I run into repeated crashes. Once Remote Desktop freezes it will also freeze Splashtop until I have force quite Remote Desktop, at that point Splashtop is responsive again. The same does not occur if I close Splashtop first instead. This seems to happen while copying and pasting text content between the two remote environments. I did not have this problem with the program until last fall, prior to the release of macOS Monterey. Hopefully this can be corrected.
2 Comments
- TaniaMariscal
Microsoft
Status changed:NewtoClosed - TaniaMariscal
Microsoft
We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)
We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.